Christopher Ross Email and Phone Number
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Experienced Recruitment Manager with a demonstrated history of working in the staffing/recruiting, healthcare and finance industries. Skilled in Sales, Staffing Services, Recruitment and Associate Development. Strong human resources professional with a Bachelor of Arts (BA) focused in Communication and Media Studies from La Salle University.
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Subject Matter Expert And ConsultantTrackfivePhoenix, Az, Us -
Director Of RecruitmentPacer Staffing Llc Nov 2023 - PresentPhiladelphia, Pa, Us-Oversees all aspects of recruitment for Pacer Staffing's Healthcare Divison- Virtually leads an offshore recruitment team consisting of 3 Recruitment Managers, 7 Team Leads, and 45 Recruiters-Creates and leads weekly division-wide trainings for all recruiters-Teaches recruiters to use various channels for candidate sourcing, including job boards, social media, networking and professional associations.-Implements and monitors key performance indicators (KPIs) to measure the effectiveness of recruitment strategies and ensure efficiency with delivery across healthcare clients.-Partners directly with our Onboarding division to help facilitate or alleviate any issues that arise during the onboarding of Healthcare Professionals-Interviews internal Recruitment Manager and Team Lead candidates for our sites in Mohali and Noida (India)-Drafts new processes or revamps existing processes including Rules of Engagement, Submission Process and Recruitment notes in our database/ATS-Reviews all submission packets for any Travel Healthcare Professional before submission-Acts as a critical liaison between client, Healthcare Professionals, compliance, and recruiters as needed.-Calls and speaks with any Healthcare Professional that requires termination, coaching, or who is threatening to cancel their assignment-Builds and maintains strong relationships with hiring managers (facilities, clients, MSPs) and key stakeholders within programs/direct clients. -Collaborates with partners to understand specific hiring needs to ensure a seamless recruitment process and accurate delivery-Helps develop and execute comprehensive recruitment strategies to attract qualified healthcare professionals and teaches the critical understanding of relationship management-Collaborates with senior management to understand workforce needs and align recruitment efforts “globally.” -
Recruitment ManagerStability Healthcare Jul 2022 - May 2023Los Angeles, Ca, Us-Virtually leads a team of 15-20 recruiters at any time with the goal of developing new recruiters, and supporting tenured recruiters to ensure individual goals/team goals are met-Has weekly one-on-ones with recruiters to develop recruiting and sourcing strategies, discuss talk tracks, rate increases/reductions, top accounts, KPIs, and performance-Assesses individual performance, coaches in the moment, develops employee skills/abilities and implements plans for improvement as needed. -Trains new recruiters on what to recruit for and focus on - RNs, LPNs, and Allied positions including OR Techs, RRTs, Rad Techs, CT Techs, Sterile Processing techs, and more.-Works with recruiters, account managers and program managers to adjust to the current market climate post-COVID 19 including census drops, mid-contract rate drops, credentialing changes and recruitment strategies-Educates/ leads recruiters on time management including organization, prospecting, building a pipeline, building profiles for submission, submitting profiles, and timely followup-Mitigates and/or resolves concerns for impacting healthcare travelers by initiating contact through the professional and orchestrating resolution-Manages individual production goals and metrics that ultimately drive financial results for both clients and employees, thus resulting in growth and retention-Partners with account managers to ensure their biggest needs are being filled in a timely manner, and that all traveler's compensation packages fall within company margins-Creates a positive work environment that celebrates milestones and successes while ensuring my team members feel supported and set up for success-Maintains an environment of accountability, responsibility and trust amongst the team to ensure standards are met and understood-Helped grow our organization by creating new training tools, and resources -
Assistant Director Of RecruitmentCross Country Healthcare Jun 2021 - Jul 2022Boca Raton, Fl, Us-Virtually leads a team of 15-20 recruiters at any time with the goal of helping each individual recruiter reach their weekly goal, which in turn helps the team reach its weekly goal-Develops strategic initiatives with corresponding action plans to meet working nurse volume and profit goals-Adjusts to current market climate situations including rate increases/decreases, census increases/decreases, credentialing process changes and COVID 19 processes-Aligns long term team goals with individual short-term goals to promote accountability through clear expectations-Manages individual production goals and metrics that ultimately drive financial results for both clients and employees, thus resulting in growth and retention-Educates and leads recruiters on time management to include prospecting, building their pipeline, building profiles for submission, submitting profiles, and timely followup-Partners with Account Managers to ensure their biggest needs are being filled in a timely manner, and that all travelers compensation packages fall within company margins-Communicates milestones and successes that keep the team focused, engaged, motivated and inspired-Assesses individual performance, coaches in the moment, develops employee skills/abilities and implements plans for improvement as needed.-Mitigates and/or resolves concerns for impacting healthcare travelers through initiating contact through the professional and orchestrates resolution-Cultivates an environment of accountability, responsibility and trust amongst the team while celebrating a positive work culture-Facilitates planning for training of new team members while conducting training as needed.-Helped grow the team’s TOA (Travelers on Assignment) from 85 to 350+ travelers within one year -
Travel Nurse RecruiterAb Staffing Solutions Mar 2020 - Jun 2021Gilbert, Az, Us -
Direct Hire Recruiting ManagerRobert Half Jul 2019 - Mar 2020Menlo Park, Ca, UsMy duties and responsibilities include:-Developing and growing a client base and new business opportunities-Introducing our services via telephone and in-person meetings with new and existing clients to expand the utilization of our services-Recruiting, evaluating and placing finance and accounting professionals in full-time positions with our clients-Delivering outstanding customer service to both clients and candidates-Providing consistent communication and career guidance to candidates-Participating in industry trade associations to increase our presence within the local finance and accounting community -
National Recruitment ManagerMaxim Healthcare Services Aug 2017 - Aug 2019Columbia, Maryland, UsMy Duties and Responsibilities Include:- Utilizing lead referral sources in addition to database mining and competitor recruiting to identify candidates who are interested in opportunities within the business line-Effectively communicating what the business line has to offer candidates to create a positively different experience-Interviewing interested candidates, checking employment references and backgrounds and verifying credentials to determine if the candidate meets the hiring criteria set by the business line-Negotiating salary, benefits and stipends to insure an acceptable company profit margin-Gaining acceptance by candidate and clients to confirm a working assignment with the business line-Monitoring employees' performance during their assignment; this includes regular communication, overseeing payroll, conflict resolution, and employee retention-Meeting and exceeding established hiring goals, budgets, and performance standards-Developing recruiting strategies and skills, attending conferences, and taking advantage of networking opportunities-Developing and maintaining relationships with candidates-Managing profit margin within company parametersTracking and reporting productivity and weekly activity to ensure that the minimum company expectations are met or exceeded-Communicating and working hand in hand with local Maxim offices and their teams across the nation in order to fill their open needs and familiarize myself with their markets -
Account Recruitment ManagerMaxim Healthcare Services Apr 2016 - Aug 2017Columbia, Maryland, UsAs the Account Recruiting Manager and Area Recruiter Lead for the Phoenix territory, I am in charge of saturating and expanding key assigned accounts as well as providing fulfillment of quality candidates and exceptional service to all key assigned accounts. These specific accounts include any and all accounts that fall under our Local Staffing vertical. This vertical includes hospitals, long term acute care facilities, government facilities, correctional facilities, and more.I work directly with and oversee our recruiting team to ensure that our clients hiring needs and our contract employees expectations are met. I serve as a single point of contact to maintain the relationship with, and business needs of Phoenix Maxim Healthcare's highest volume clients. I work with clients on a daily basis to ensure that all of their staffing needs are met and filled by our best, most qualified, and hardworking contract employees. Occasionally I will follow up with each of these clients by setting up and attending in person meetings along with my Business Developement Manager. Along with this, I provide frequent feeback to our contract employees to ensure that they are continuously feeling comfortable, confident, and well rounded in their current positions.As Area Recruiter Lead, work with any new Recruiter Trainee in the Phoenix (and sometimes) Tucson branches to ensure that they are being set up for success. This is done by completing a 30 day checklist with them to ensure they on on schedule with thier training, as well as frequent "touch base" calls and meetings. I also continue to conduct evaluations of the Recruiter Trainees during their initial 13 week training program. -
Senior Recruiting Specialist / Area Recruiter LeadMaxim Healthcare Services Dec 2014 - Apr 2016Columbia, Maryland, UsAs the Senior Recruiting Specialist and Area Recruiter Lead for the Phoenix territory, I am in charge of recruiting, interviewing, hiring, staffing and scheduling qualified and experienced Nurse Practitioners, Social Workers, RNs, LPNs, and CNAs. I work with clients on a daily basis to meet their staffing needs and continue to create and uphold great business relationships. In addition to my recruiting duties, as the Area Recruiter Lead, I take an active role in facilitating the development program for Recruiter Trainees. Additional responsibilities include:- Conducting evaluations of Recruiter Trainees during their 13 week training program- Providing feedback and support to the Recruiter Trainee's Accounts Manager- Driving regional and corporate recruitment initiatives- Assisting with on-call duties after business hours, on weekends, and holidays -
Healthcare RecruiterMaxim Healthcare Services Oct 2013 - Dec 2014Columbia, Maryland, UsWorking at Maxim, my daily responsibilities include recruiting, interviewing, hiring, staffing and scheduling qualified RNs, LPNs and CNAs. More recently, I have taken on recruiting for Allied health professionals as well. I also take part in closely monitoring the credentials of our active staff to ensure that compliance principles are upheld. I am in charge of all business aspects for the Phoenix branch location outside of normal business hours during the week. In addition, I work to create connections between our employees and our clients by communicating with them on a daily basis and occasionally going on sales visits. -
Assistant ManagerAeropostale Sep 2012 - Sep 2013New York, UsAssistant Manager at one of Aeropostales highest volume stores in the Phoenix area, it is also a combination store with its newly integrated children's brand, PS.A day at Aero includes scheduling, time management and monitoring payroll, monitoring UPT and SPT to maximize sales, closely monitoring conversion to drive business, delivering constant prompt customer service, and replenishing/remerchandising store presentations to ensure maximum availability of products to customers. We strive to develope all of our associates, sales leads, and managers. We choose positive, outgoing, and conscientious associates to be our Aero Ambassadors who will represent the brand in a positive way within their high schools. We often become involved with charity, frequently participating in events such as water and food drives. -
Store ManagerCotton On Group Nov 2011 - Sep 2012Geelong, Australia, AuLaunched the grand openings of the first two Cotton On stores in Arizona: The Arrowhead Towne Center location in Glendale, and the Tucson Mall location in Tucson. Other responsibilities include but are not limited to:StaffingVisual MerchandisingShipment processing and controlScheduling and time managementAssociate development and trainingStore replenishmentCustomer Service and experienceClosely Monitoring KPIs (UPT and SPT) to maximize businessLoss Prevention and safety awareness -
Store ManagerAbercrombie & Fitch Dec 2007 - Jun 2011Columbus, Oh, UsWorking for Abercrombie and Fitch, I helped manage 6 different locations in two different states (New Jersey and Arizona) within a period of almost 4 years. This also includes the now defunct Ruehl brand, which was only open for about 5 years, before closing all of the remaining stores in 2009. I have worked for all of the divisions of Abercrombie and Fitch, including Hollister Co., Ruehl, and Abercrombie Kids (excluding the newer Gilly Hicks brand). My responsibilities at these locations, as an assistant manager, and store manager include, but are not limited to:Visual store standards/merchandisingSchedulingStaffing and recruiting by identifying brand positive candidates with great style, personality and work ethicProcessed shipmentImpact systems, including store replenishmentManagement and associate development and trainingCustomer service and store experiencePromoting Loss Prevention and safety awareness
Christopher Ross Skills
Christopher Ross Education Details
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La Salle UniversityCommunication And Media Studies
Frequently Asked Questions about Christopher Ross
What company does Christopher Ross work for?
Christopher Ross works for Trackfive
What is Christopher Ross's role at the current company?
Christopher Ross's current role is Subject Matter Expert and Consultant.
What is Christopher Ross's email address?
Christopher Ross's email address is ch****@****alf.com
What is Christopher Ross's direct phone number?
Christopher Ross's direct phone number is (844) 567*****
What schools did Christopher Ross attend?
Christopher Ross attended La Salle University.
What skills is Christopher Ross known for?
Christopher Ross has skills like Hiring, Customer Service, Visual Merchandising, Recruiting, Sales, Retail, Interviews, Merchandising, Store Operations, Time Management, Employee Training, Apparel.
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