Passionate logistics professional with first hand experience growing up in family owned operation.Multi mode FTL, LTL, Bulk, Open Deck, Dry Van, OD Live load or Drop TrailerFrom spot transactional based operations to full outsources based on dedicated driversRepeat carrier use to drive KPI's for TA, OTP, OTD is my passionBuilding relationships and sharing data to Grow together in volume and efficiencyMaximizing the routing guide and equipment type to reduce Air being shippedProviding capacity in niche markets Providing capacity at competitive rates and keeping line hauls constant as an asset wouldHaving a scope of carriers throughout North America Focus is on those shippers with niche needs and or distributions within North AmericaDiverse Knowledge of several 4pl managers and TMS optionsSupply chain management for inbound materialsOutbound focus on project work, dedicated work, spot to contract, branch transfers, direct consumerCustomer focused and solution driven

I am the relationship manager in charge of setting up new members to our credit union so we can make life better. Team builder with strategic digital outlook for renewing application process. Focused on driving sales goals and building customer relationships through personal introductions. Wealth of knowledge with CRM tools and Microsoft Office. Team lead and personal resource for member service team of 12. Driver of paperless initiative with digital focus.

Worked in a team environment to correspond to mortgage related leads and complaints. Worked a dual role as mortgage loan officer and also assisted the Presidents office with written compliance issues related to mortgages. Focused on leads from realtors, other mortgage loan officers, worked directly with legal and compliance, restitution and remediation, closers, and processors.

Interacted with clients on a daily basis via phone, fax, email and other forms of written and oral communication. Promoted to Senior Representative after 13 months, duties include: coaching new csa's, processing, and assisting with mailings

Focused on customer service and was promoted to a level two representative within first six months of employment. Assisted clients with; technical issues, supply requests, and financial concerns for storeowners.