Chris Kim Email & Phone Number

Burnaby, British Columbia, Canada

• Rehired based on previous performance to assist in developing and testing a new cone model leveraging heat capacity and thermal conductivity for improved functionality• Utilized skills in electronics design and Python programming to automate testing procedures and data analysis, reducing the project timeline from 8 months to 6 months• Conducted over 50 tests on prototype cones, analyzing data to enhance material performance and reliability• Collaborated with the R&D team to implement design adjustments that reduced production costs by 15% while maintaining product quality

Burnaby, British Columbia, Canada

• Designed a new calibration system using MATLAB to automate part of the calibration process for advanced testing equipment, resulting in a 3x increase in speed and reducing manual input by 40%• Enhanced the calibration program by collaborating with multiple business units, leading to the calibration of over 400 cones across 10 different types within 6 months• Reduced overall calibration time by 20% through process optimization and quality checks• Worked closely with multiple teams of engineers and technicians to ensure accuracy and precision in each calibration, minimizing errors and enhancing overall output quality

Burnaby, British Columbia, Canada

• Developed and optimized programming method using C++ that increased the capacity to program 12 instruments simultaneously, up from 4, achieving a 200% increase in efficiency• Performed precision soldering on circuit boards for over 50 electronic components, ensuring reliable connections and reducing rework rates to 1% through meticulous attention to detail• Successfully programmed 15,000 instruments in just 3 weeks, achieving a programming speed twice as fast as previous rates, ensuring project timelines were met and productivity goals were exceeded• Gained valuable experience in collaboration and communication within a large, cross-functional team of 30+ colleagues

Vancouver, British Columbia, Canada

• Efficiently managed daily operations and developed feature drinks, boosting location sales by 30% and consistently outperforming other Cafe Crepe locations across BC• Provided exceptional customer service to dine-in guests, handling high volumes of customer interactions and addressing any issues promptly, contributing to a 20% increase in positive customer feedback and repeat visits• Led a Front-of-House team of 30+ staff, coordinating service during peak hours to reduce customer wait times by 25%, which improved customer satisfaction and encouraged repeat visits• Trained 5-10 new employees annually in customer service and operational skills, maintaining a high standard of service and a cohesive team environment

Bachelor'S Degree, Electronics Engineering

Associate'S Degree, Engineering Foundation