Christopher Kaveh Email & Phone Number

12 years of retail management and customer service experience; Quick response and creative approach to problem solving; Comfortable in customer facing roles; Genuine, tact and considerate approach to client services second nature; Dynamic communicator and leader with the necessary skills required to foster proactive lines of communication; Ability to operate independently with minimal direction, function as part of a team and delegate when necessary; Proficient in Microsoft Word, Excel, Windows applications, basic Photoshop, InDesign and various social media platforms

Listed skills include Public Relations, Social Media, Social Networking, Event Planning, and 10 others.

• 

  Store Manager

  Illesteva

  Nov 2016 - Present - Toronto, Canada Area

  • Accountable for day-to-day running of the store, its operations and employees as well as initiating, coordinating and enforcing policies and procedures• Develop and maintain store CRM program: Thank you notes, Invite Back, follow up with staff on client books, client outreach, marketing outreach and resolve all customer issues for Canada • Analyze reports to identify deficiencies and opportunities; manage controllable costs, profit and loss, and maintain fiscal responsibility for the store• Recruiting, retaining and motivating a professional staff; provide training and development as necessary• Point of contact for all Canadian PR and marketing requests; determine and initiate relevant b2b projects