Chris Keefer Email & Phone Number

Perry Hall, Md, Us

Perry Hall, Md, Us

Calverton, Md, Us

Reston, Va, Us

Project Management and Operations• Manage the deployment, development, monitoring, maintenance, upgrading, and support of legacy products and company hardware and software platforms• Conduct HR tasks, including identification of manning and hiring needs, planning staff development, interviewing candidates, presentation of onboarding training, assigning new staff job tasking and duties, and annual performance reviewsSystems Engineering and Software Development• Research, analyze, identify solutions, and resolve IT-related issues encountered by direct reports• Report project status, issues, resolutions, and accomplishments (contract milestones) to the CTO (weekly) and system owners for contracts with hardware valued at ~$15M, a support budget of ~$3.5M annually, and maintenance costs billed annually for ~$5M• Develop and implement strategic plan(s) to establish dedicated User Acceptance Testing (UAT) process aligned with the Agile development process• Establish systems, standards, requirements, and quality assurance for software deliverables, including conceptual designs and architecture, logical database, capacity planning, external interface specifications, data migration plan, and security policy, including network and hardware threats and countering exploitation techniques from cyber threats, including solutions ranging from automatic mitigations, current rules sets, latency, verification of data-flows, hardware status, and remediating network failures• Direct development of comprehensive software and integration) test cases to include testing scenarios for normal and degraded operations, e.g., disaster recovery, continuity of operations, pass/fail and performance criteria, capacity planning, measurement criteria, and results analysis procedures• Conducted onboard training and oversaw non-USA-based employees and contractor training by existing staff; developed training curriculum for one-on-one training for circa eight employees over four years

Reston, Va, Us

Project Management and Operations• Managed, designed, and administered LookingGlass CS-2000, CS-4000E devices (inline network traffic mitigation and manipulation)• Reported project status, issues, resolutions, and accomplishments (contract milestones) to project manager and client (weekly)• Managed, monitored, maintained, and administered requirements tracking and software release management utilizing Atlassian tools• Conducted Scrum meetings (Agile methodologies) during standups with the client to identify and resolve issues within software architecture and development contract milestones (daily)Systems Engineering and Software Development• Designed and developed automated testing frameworks using Python and Scapy for the client, using a self-designed software testing framework that scanned the network, created a map of the environment, copied itself to predetermined locations, and communicated with itself (copies) to detect abnormalities within network traffic• Designed, developed, configured, and maintained software testing infrastructures (unit tests and integration testing) for a client• Implement and maintain cyber-security solutions, including Endpoint detection and response (EDR), Next Generation Firewalls, IDS/IPS, Logging and Log monitoring, Authentication services (PAM)• Researched, analyzed, identified, developed, and implemented coding standards and development procedures, including a community standard for Python; standardized users procedures and protocol; monitored and confirmed employee use of standardization practices• Trained two client interns using Job Shadowing methodologies, then On The Job (OTJ) tasking• Implemented revised (corrected) method of using SCM enabling developers to increase productivity via maintenance use in different versions, leading to an improved and simplified Dev/Ops build system; created an automated build system that executed unit and integration tests once unified baseline software established

Columbia, Maryland, Us

• Engineered software to new and improved versions to develop business for more licensed buyers or renewals for maintenance and support contracts, including adding value, fixing bugs, and enhancing user experience(s)• Conducted Scrum meetings (Agile methodologies) during standups with software/database engineers to discuss code reviews, code, architecture reviews, and Tier 3 customer support• Reported project status, issues, resolutions, and accomplishments (contract milestones) to CTO (weekly)• Designed, developed, and implemented new software builds via a web-based management console for PowerMTA (Java, JSF, Facelets)• Created a real-time monitoring dashboard facility using PostgreSQL and JDBC• Provided advanced statistical analysis using data science techniques (e.g., linear regression, decision tree, and/or segmentation) identified vital data, captured over time, enabling precomputed statistics and roll-up techniques to provide dashboards and charts using >50 million data points to respond in under two seconds• Reviewed code to ensure code responded as required, as well as provided knowledge transfer, quality of documentation, consistency with coding standards, and corner case coverage before and after quality assurance to catch any inconsistencies, ensure the quality of code, and create documentation before testing• Enhanced reporting features via a design of context-aware end-user web applications (based on GUI) to ensure user interfaces (UI) are user and/or ‘context-aware’ for specific displays related to log-ins, roles, and permissions assigned, and factors required for displays as well as creating and displaying dynamic help content• Moved a data center between two states (NY to MD), including planning, logistics, scheduling, affirmation of power, space, and cooling in leased spaces for the center, running CAT6, ensuring console access in the server room, and verifying remote access

Columbia, Maryland, Us

Linthicum, Maryland, Us

• Wrote code and conducted code reviews; converted requirements into tasks for contracts valued at ~$2M each• Met with the customer to gather requirements, provide status updates, and regular communications• Managed Enterprise Abstraction Layer using Java, HSQL, Swing, and JDBC, as Lead Developer• Designed and developed Case Management System (using C#, BEA ALUI, Bizflow, SOAP, NUnit, and IIS)• Implemented source control software and standards (using Subversion, Ubuntu, Apache HTTPD)• Researched, analyzed, identified, and defined coding standards• Built and maintained development environment and network• Managed, supervised, and monitored the STARS case management system (CMS) project for the federal government, including Government Service Administration (GSA) to manage the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation (DFAR), and the Nuclear Regulatory Commission (NRC) to manage procurement and acquisition• Researched, analyzed, identified, and architected the business workflows for processing documents, requests, and data, including management of decision trees, version (control) documents, tracking of comments, and enabling searchability (two years)• Trained interns in SLDC, OOP, source control, Java, C#, and pair programming• Conducted performance reviews for junior engineers, designers, and database administrators

• Redesigned website emphasizing automotive branding for a commercial client (car dealership)• Refined Scope Of Work (SOW), identified specific tasks and activities, and developed a schedule for contract deliverables on a designated schedule• Monitored changes, made corrections, and adjusted schedules to respond to issues• Designed and implemented procedures to better facilitate the use of systems and processing of sales, including merging comment sections; transitioned legacy customer feedback system into newly designed reporting capabilities; modified procedures to factor in customer comments

Us

• Creation of web based interfaces for database applications (Java, PERL, PHP, JavaScript, CSS)• Administration of 25 UNIX systems (Solaris, BSD, RedHat, Fedora Core)• Administration and production of MySQL databases• Account Manager 700+ users