An experienced security cleared (SC) Test Manager / Programme Test Manager, ISTQB Certified Advanced Test Manager and former Head of Test Assurance with a major bank, having a successful track record of leading testing delivery from small digital projects to multi-million-pound IT programmes. Experienced in setting test strategy and process for test operations, across the UK and internationally, within major private and public organisations of over 10,000 users. A capable communicator and influencer, Chris is expert in building, managing and coaching teams of permanent, contract and consultancy staff both on and offshore. Management of external testing suppliers has resulted in six & seven figure savings to the client. A strong, committed and resilient character, Chris has proven able to deal with the most difficult deliveries and stakeholders, having stepped in to successfully turnaround the testing of a significant number of struggling projects and programmes.Chris inspires confidence in business stakeholders from the front line to director level. Winning management buy-in for strategy and plans, confidence is maintained through frequent interaction with stakeholders and regular reporting to the executive team. Technical stakeholders are reassured by Chris’ background in development, infrastructure and project delivery. Having expertise leading both functional and non-functional testing, Chris is comfortable creating frameworks and driving testing with test management, load, performance and automation tools. With an extensive background in testing both bespoke and off-the-shelf commercial applications, projects have included ERP, CRM, EDRM, CMS, cloud, web, intranet, mobile, client server, service orientated and mainframe based systems. Having been instrumental in moving corporate deliveries from Waterfall to Agile methodologies, Chris has formalised his agile experience with the Certified Scrum Master (CSM) qualification and is an advocate of the DevOps approach.