Transforming fundraising technology through the implementation of UNICAImprove 3rd party data hygiene and enrichmentImplement SPSS Predictive ModelingCreate Post-Campaign Analysis toolsIntroduction of Tableau for data visualization.Negotiate to bring a Consumer Database in-house for acquisitions; Supplemente vendor purchased lists with compiled lists modeled from internal database.Introduce sophisticated Donor Analytics tools into the culture via interactive dashboardsCreate Technology Roadmap, implement governance processes to support and protect it.Implement a new architectural-based project methodology.Introduce Enterprise Architecture practice; assemble Enterprise Architecture team to lead major re-platform of technology systems; defined new role of Solution Architect.Implement master data managementCreate SOA RoadmapCreate Data Governance Council to protect enterprise data assets.Renegotiate contract savings. Replace data hygiene, NCOA, data enrichment vendors for ongoing savings; expand selection of data points to include psycho-graphic and ethnicity data.Recover $10m+ of lost credit card revenues by optimizing business process and researching industry best practices.

Promoted to key member of corporate transformation team while retaining all responsibilities of Senior Director. Assumed management responsibility for consultants, advisors, product managers, and enterprise architecture team members engaged in global outsourcing initiative. Executed strategic cultural shift via organizational restructure of 1000+ IT employees and relocation of global headquarters. Launched global sourcing initiative including data center infrastructure, support desks, application development and maintenance. Distributed RFPs, evaluated vendors, performed site visits and client interviews, defined SLAs, reporting and monitoring standards. Performed due diligence supporting knowledge transfer, vendor transition. Transformed existing enterprise architecture group into practical, cross-functional team. Directed efforts to model entire IT portfolio in support of $80m new project demand. Partnered with PMO to define quality standards of supporting technical artifacts such as UML models, requirements documentation, test scripts, monitoring, etc. in preparation for sourcing. Defined roles and responsibilities for technology team as related to governance processes. Hand-selected to launch several new initiatives as our foray into SaaS (Software as a Service) including a system-wide social media monitoring solution and a PMO dashboard.

Created first web-based portal for franchise owners to see near real-time revenue and occupancy activities in their hotel portfolios.

Franchise and excise tax consulting; tax leveraged leasing consulting; programming services, IT consulting.