Christopher Kerwin Email & Phone Number

United States

San Diego, California, United States

Excited to share that I recently wrapped up a fulfilling role as a Client Executive in the SLED sector. During this time, I was dedicated to delivering cutting-edge solutions to State, Local, Education, and Federal Government agencies, enhancing their connectivity with the world. My responsibilities included identifying customer needs, proposing innovative solutions, and actively seeking new growth opportunities to drive sales. I also specialized in crafting proposals, responding to RFPS, and providing essential training for new clients. In addition, I meticulously managed the sales pipeline, created detailed tracking reports, and stayed updated on market trends to ensure the best outcomes for my clients. This experience allowed me to become a trusted advisor, relied upon by customers to optimize their operations effectively. I am grateful for the opportunity to work with a diverse range of entities, including large local municipalities, government agencies, educational institutions, and public safety organizations in San Diego and Imperial Counties. #SLED #Government #RelationshipBuilding #Partnership #SolutionSelling #C-Level

Southern California Region

Managed onboarding process, ongoing guidance and direction for the Third-Party Vendor portfolio clientele, ensuring alignment with customer commitments. Reviewed and enforced vendor contractual compliance to maintain service quality and revenue targets. Secured cost savings throughout the contract lifecycle and addressed customer escalations efficiently. Developed vendor scorecards for transparent communication in periodic reviews. Directed internal teams to mitigate risks and cost impacts on customer support and delivery. Verified customer equipment approval for seamless integration into the network database. #VendorManagement #CustomerService #Compliance

San Diego County, California, United States

Delighted to reflect on my journey as an Enterprise Account Manager, where I honed my skills in delivering innovative solutions to strategic accounts with 500+ employees. From negotiating client contracts to fostering internal and external relationships, each task was a steppingstone towards success. Partnering with clients to enhance their communication, connectivity, and security needs was key. Additionally, supporting clients with business continuity plans and participating in industry events were instrumental in driving positive outcomes. #EnterpriseAccountManager #Sales #Networking #ClientRelations

San Diego County, California, United States

Partnered with Federal Government customers to advance their initiatives, I played a crucial role in driving value for Verizon and our clients. Employing a consultative selling approach, I specialized in tailoring wireless solutions to meet the unique needs of government customers and peers, solidifying Verizon's position as a premier business partner. By nurturing deep relationships, understanding their businesses, markets, and challenges, I crafted innovative solutions that enabled customers to achieve their objectives. Through demonstrating value and delivering successful wireless outcomes, I assured that customers’ consistently selected Verizon as their preferred solution provider. Not only did I contribute to business growth, but I also prioritized customer satisfaction, underlining my commitment to excellence in serving our Federal Government clientele.#FederalGovernment #USMC #USN #DOT #USBP #USFS

Los Angeles, California, United States

I led two teams of eight Strategic Account Managers and Client Executives, driving them to surpass wireless sales targets through strategic service solutions. Fostering positive relationships, setting goals, and optimizing sales results, I ensured sustained business growth. By nurturing, training, and motivating sales representatives, I empowered them to achieve strong results. Facilitating contracts and improving team performance were key aspects of my role, contributing to our success. #SalesLeadership #BusinessDevelopment #TeamManagement #Training

Bachelor Of Arts, Criminal Justice

Activities and Societies: Men's Basketball Motivational Speaker Earned Full Athletic Scholarship ACC Honorable Mention

Education record

Activities and Societies: Men's Basketball Team Member Earned Full Athletic Scholarship Local youth outreach programs