Chris Khoshaba Email & Phone Number

California, United States

San Francisco Bay Area

● Supervise/Lead 25+ direct reports, guiding them through various implementations while also directly mentoring over 50 engineers in architectural designing/implementations● Work in IBM Cloud (PaaS)/Avaya One-Cloud (SaaS)/VMware Virtualization environments (IaaS) and Lead for Avaya AEC management at Equinix/QTS DCs● Review the networks/infrastructure of over 100 clients, determining potential issues and coordinating with management to implement solutions while ensuring to follow Best Practices/Process Flow● Chosen by upper management out of 2000 people to progress through a leadership program to enhance leadership skills and get a holistic 360 view assessment of current skill set● Setup/Installed Avaya-AEC/Maestro NTP/DNS/HTTP/LINUX/WIN Servers and trained fellow Cloud Architects on the solution● Served as Support Architect for large scale customer, pivotal in implementing and troubleshooting over many products and acting as a liaison between Avaya and the customer● Major participant in supporting many software and hardware systems along with applications for customers utilizing telephony/remote diagnostics techniques with Disaster recovery thinking● Knowledgeable on over many industry protocols and solutions such as CERTS, RTP, UDP, TCP, TLS, SIP, QoS, HTTPs, VMFS, Storage and more, independently solving issues/Implementing across various subjects● Adept with VMWare and Virtualization Technology deployments and troubleshooting, able to design specific networking features and virtualizations as needed in Private DC/Cloud/FEDRAMP GOV and IL5

San Francisco Bay Area

Resolved technically challenging issues for Customers on Converged Products, Multivendor Systems, VOIP, IP Telephony, Modular Messaging, SIP, SM and SMGR. Ensure Customer Satisfaction. Manage potential or desired follow-up services (sales) or problem escalation. Act as a company consultant in cross-disciplines. Troubleshoot and Data gather for BBE. . Go to help for fellow Engineers for assistance. Cover a large area of customer systems.