Chris Goff Email & Phone Number

Orlando, Fl, Us

Orlando, Florida Area

Orlando, Florida Area

Continued enhancements and support of Agent License Management System.Lead Database Architect for new build of Optum TrueAgent License Management System in Pega environment, using Agile methodology. Implemented database views to reduce overhead, streamline queries for Pega.

In collaboration with Business Leadership, designed License Management System to track Sales Agent Licenses, Carrier Appointments and Certification for all participating US States and Territories.Conducted Annual Enhancement Solution Review with business partners to design and enhance License Management System.Implemented Multi-Carrier/Contract based Vue Commission Reconciliation System, with integration into ERP System.Facilitated all aspects of ERP Implementation project lifecycle from requirements development through service delivery and support.Designed CRM Campaign Management Module to track call level market spend.Managed AR & Billing Department, responsible for $281M in Annual Revenue.

Responsible for design and delivery of Accounts Receivable Management/Medical Claims Billing System. AR Subsidiary Ledger’s automated interface to ERP System was Sarbanes-Oxley certified, generating approximately 1M electronic claims per month; resulting in 25k line Location Level General Ledger Journal Entry.Reviewed CMS, Federal and States regulatory bulletins, defined development changes to ensure billing system remained compliant with applicable laws. Managed multiple acquisitions’ integration from existing AR and Billing System into the Corporate System.Launched training solution which qualified billing and delivery staff to manage their business from locations across the US. Developed training enablement curriculum paths, reporting and communications plan for Software Enhancement and Release Distribution. Project Manager on $4M Data Center Buildout. Enabled centralized servers while de-centralized input, allowing over 600 locations to have immediate real-time access.Acted as Subject Matter Expert for ERP Design and Implementation.Architected and Designed Bank Cash Management System to auto-transfer funds between over 600 bank accounts, enabling Finance to effectively balance cash.Devised a Hierarchical Revenue Reporting System with positional managed access.Enhanced the product delivery system to encompass eIntake, with delivery routing and mapping.Accountable for T-1 acquisition, tracking and management.