Working with research-active colleagues in the Department of Industrial Engineering and innovation Sciences to develop viable research projects and secure external funding for these projects.

Overall management of portfolio of key partner accounts, servicing all aspects of programme and student operations;Development of new academic delivery models and revenue streams across the university, for example delivering new degree apprenticeships and supporting structural funding bids;Acquisition of new partnerships and oversight of formal approval processes, including contract negotiation;Achievement of annual recruitment targets in terms of student numbers on validated… Show more Overall management of portfolio of key partner accounts, servicing all aspects of programme and student operations;Development of new academic delivery models and revenue streams across the university, for example delivering new degree apprenticeships and supporting structural funding bids;Acquisition of new partnerships and oversight of formal approval processes, including contract negotiation;Achievement of annual recruitment targets in terms of student numbers on validated programmes and active partnership arrangements;Overseeing key student facing functions relating to partnership arrangements, such as marketing, recruitment, quality assurance and student support services;Development and oversight of key policies/procedures relating to partnerships;Continuous monitoring, review and enhancement of standard business systems, procedures and practices;Coordination of business intelligence, statistical profiling and trend analysis for market research and performance benchmarking;Providing support and advice to academics on learning & teaching enhancement, including technological and pedagogical approaches. Show less

Responsible for delivering a comprehensive validation service on behalf of the University to all affiliate and accredited partner colleges. Also responsible for delivering a wider range of governance services associated with academic quality assurance and partnership/stakeholder engagement.

Strategic and operational leadership and development of a central professional service supporting the PGR community within a large, Russell Group university;Overseeing the provision of detailed, solution-focussed guidance to staff on the interpretation and implementation of academic regulations, policies and procedures; Management of all PGR student records and related IT systems;Management of technical projects with IT colleagues to develop new, bespoke IT systems aimed at… Show more Strategic and operational leadership and development of a central professional service supporting the PGR community within a large, Russell Group university;Overseeing the provision of detailed, solution-focussed guidance to staff on the interpretation and implementation of academic regulations, policies and procedures; Management of all PGR student records and related IT systems;Management of technical projects with IT colleagues to develop new, bespoke IT systems aimed at enhancing service efficiency and improving users' experiences;Functional lead for all PGR-related quality assurance, covering institutional frameworks, academic regulations and student assessment and progression;Institutional management of PGR-related collaborative activity, for example overseeing joint and dual PhD partnership agreements with international partners;Management of student appeals, academic misconduct and student complaints. Show less

Managed multiple projects within a large institutional programme of change management designed to enhance core student services and related IT systems;Coordinated all workload, budgetary and resource allocation across a range of projects;Led on business process and user requirements review phases of projects, mapping user requirements and documenting these according to project management protocols;Captured new business system designs and tested these with key stakeholders through… Show more Managed multiple projects within a large institutional programme of change management designed to enhance core student services and related IT systems;Coordinated all workload, budgetary and resource allocation across a range of projects;Led on business process and user requirements review phases of projects, mapping user requirements and documenting these according to project management protocols;Captured new business system designs and tested these with key stakeholders through interactive workshops;Oversaw development and testing of new system modules using Agile project management methodology and test management software within team of testing experts;Led on implementation and roll-out of new system components in test environments, engaging closely with users and stakeholders throughout to sign off each component Provided detailed end of project reporting and budget reconciliation, briefing senior programme sponsors throughout. Show less

Coordinated all branch activities with another coordinator, working with the association to market and promote membership benefits, deliver a series of awareness raising events with neighbouring branches and promoting key AUA services such as the Cert Ed programme for university administrators.

Managed a series of projects designed to enhance student support services and associated technical systems; Directed a small team of project managers that worked with key users and stakeholders to review, redesign and implement enhanced functionality as part of an upgrade of the university student records system;Led on the delivery of a detailed communications plan around system upgrades, including development of stakeholder workshops, presentation of technical and non-technical… Show more Managed a series of projects designed to enhance student support services and associated technical systems; Directed a small team of project managers that worked with key users and stakeholders to review, redesign and implement enhanced functionality as part of an upgrade of the university student records system;Led on the delivery of a detailed communications plan around system upgrades, including development of stakeholder workshops, presentation of technical and non-technical specifications and Managed institutional web pages, managing content, design, functionality and site structure, providing advanced technical advice and support to colleagues;Worked extensively on core information systems to maintain and adjust student records where required to deliver excellent service to staff and students, making enhancements to underlying business processes where necessary. Show less

Provided assistance to the Faculty Officer in delivering all professional services required to support a large and busy faculty of academics and technicians. Main duties included committee/ secretariat services, overseeing all Erasmus Mundus student and staff exchanges with a network of global partner institutions and liaising with faculty leads on emerging business requirements.

Supported the delivery of the university's ambitious external relations and regional development strategies;Successfully applied for and delivered funding bids for campus and estates development projects;Engaged with and influenced local and regional public and private partners to design and deliver economic regeneration projects in the North Staffordshire sub-region, centered around Keele Science Park expansion;Drafted and presented detailed reports to senior managers and formal… Show more Supported the delivery of the university's ambitious external relations and regional development strategies;Successfully applied for and delivered funding bids for campus and estates development projects;Engaged with and influenced local and regional public and private partners to design and deliver economic regeneration projects in the North Staffordshire sub-region, centered around Keele Science Park expansion;Drafted and presented detailed reports to senior managers and formal committees with the university and to external partners;Represented the university at local, regional and national events and conferences. Show less

Within a small team, I had overall responsibility for all sales and marketing functions for an ERDF-funded project aimed at commercialising the services of a university-owned data scanning/ capture bureau. My primary responsibility was to generate B2B sales within the local area by marketing the services of the bureau directly with SME's and through a number of business networks, clubs and associations.