Chris Knothe Email & Phone Number

New York, NY, US

The ROH platform enables properties to effortlessly manage sales, payments and finance all in one place. For the first time, property teams have a tool that provides cross departmental collaboration to manage one of hospitality’s most complex yet profitable revenue streams.

Cary, NC, US

• Increased customer satisfaction and loyalty by creating and delivering new solutions aligned with client needs. Enabled company to be recognized as a credible authority in the industry by publishing thought leadership.
• Executed MEDDPICC methodology and coached sales team to improve win rates.
• Thought Leadership: Produced four publications and delivered two webinars as the hospitality SME.
• Built strategic partnerships from global SIs (IoT project) to startups, as well as a joint solution for ancillary revenue benchmark reporting for hospitality companies.
• Boosted sales efficiency by leading and championing the Hospitality and Gaming GTM strategy, including prospecting campaigns, asset & demo creations, and sales enablement.
• Filled in for vacant sales positions as well as covered for maternity leave and helped hiring a new Sales Manager, a new Industry Consultant, and 5 new AEs, while maintaining renewals and generating new business.

San Francisco, California, US

• Ensured product-market fit by shaping product roadmap as well as providing capability and functionality enhancements in collaboration with the product team. Maximized customer retention rate by leading a customer.
• Improved RevPAR, ADR, and occupancy rates by providing expert-level support to 150+ hotels and achieved a 99% retention rate.
• Achieved multiple Presidents Club memberships and ranked #1 SE by demonstrating outstanding sales and technical expertise and close rates in the US and globally.
• Generated revenue growth by advising, coaching, and mentoring sales representatives on how to sell our revenue strategy platform (multi-tenant SaaS solution) as the SME.
• Drove impressive growth of the company from "3 to 3K customers in 3 years" by consistently supporting several DOS to exceed quotas, resulting in growing the business to an 8-figure ARR.

• Increased market share tremendously and beat luxury hotel competition with all "new business" acquired. Fostered professional relationships and achieved double-digit growth with account for several years. Achieved top.
• Closed $165K lease for 33-night stay, helping Carlyle's business in long-term stays segment.
• Earned the “Hotel Manager of the Year” award in 2009 for exhibiting outstanding leadership in managing hotel and staff.
• Developed a 7-figure business (despite financial crisis hitting hospitality sector hard) by researching and signing new wholesale account in early 2009.
• Increased room revenues by 15% YOY and improved RevPAR index from 98 to 112 from 2013 to 2014 by showcasing effective revenue management and pricing strategies.
• Decreased OTA commissions by 17%.

Mba

Executive Education