Christel J Kennedy Email and Phone Number
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Christel J Kennedy phone numbers
Executive management proration with 30+ years experience in the financial services industry. Strong leadership skills combined with excellent program management, risk management, and operations experience. Proven execution and partnership skills across complex organizational groups. Entrepreneurial experience.Specialties: Operational risk management, regulatory remediation, global operations management, change management, resiliency and incident management. Execution oriented and results driven; negotiation and influencing skills, leadership skills, big picture and forward thinking.
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Chief Administrative Officer (Cao)Mufg In The Americas Aug 2022 - Present -
Global Head Of Change ManagementWells Fargo Mar 2021 - Jul 2022San Francisco, California, UsCreated and delivered enterprise standards, processes, and tools to conform with regulatory expectations and improve company effectiveness. Direct responsibility for the planning and delivery of ~$350MM portfolio across the COO organization. Chair Enterprise Change Management committee. Extensive experience managing regulatory remediation programs using various program/product methodologies. Manage global staff of ~500. -
Global Head Of Business ResiliencyWells Fargo Dec 2019 - Jul 2022San Francisco, California, UsDesigned, built, and implemented foundational elements of a comprehensive resiliency framework that conforms with regulatory and company expectations. This resiliency framework includes data, tools, quality, learning, and complex exercising across the company. Designed and delivered regulatory compliant and effective hub-and-spoke incident management infrastructure and processes across the company. Includes improvements in cyber security readiness. Improved service catalog tools/processes and expanded strategy and usage to be the single source of truth for the company hierarchy structure. -
Chief Operating OfficerSantander Bank, N.A. Apr 2018 - Dec 2019Boston, Ma, Us -
Director Of Change ManagementSantander Us Jun 2015 - Dec 2019Boston, Ma, Us -
Coo - Business BankingCitizens Financial Group, Inc. Jan 2014 - Jun 2015 -
Cio, Commercial BankCitizens Bank Oct 2011 - Dec 2013Head of Technology for Commercial Banking and Treasury Solutions business. Responsible for application maintenance and development, solutions architecture, and delivery for technology initiatives.
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Svp, Retail It - Globalization Program ManagerJpmorgan Chase May 2007 - Dec 2009New York, Ny, UsResponsible for offshoring strategy and execution for 5 Retail businesses and IT. Includes determining offshoring location strategy and domestic site strategy impact, obtaining executive approval to lease and build new building, obtaining financing approval, collaborating on IT strategy to support the global operations, performing vendor due diligence and negotiation, and successful execution using a de-centralized decision making process. • Built program office infrastructure, including governance model, data infrastructure, executive and project team reporting, change management, and financial management processes; took program to Business as Usual level. • Successfully executed 39 work streams in 2008; on time with high quality; no major production issues. • Exceeded offshore headcount from 12/07 forecast by 13%.• Approximately 500 IT applications in scope.• Financials: 5 Year spend of $500MM with 5 year benefits of $950MM. -
Svp, Retail Lending - Head Of Project Management OfficeJpmorgan Chase Dec 2005 - Apr 2007New York, Ny, UsResponsible for executing all projects for the Home Lending & Auto Finance Businesses. Program executive for Mortgage Servicing Replacement System Project. Responsible for site strategy and execution for Retail Lending businesses.• Mortgage Servicing Replacement Project: 860K+ hour, multi-year project to convert 3.8MM prime and sub-prime mortgage portfolios to new servicing platform. Program executive responsible for project organization and management (planning and execution). Conducted vendor selection and contract negotiation. • Site strategy and execution: Coordination of facilities related strategy activities among the business owners, corporate real estate, and technology. Overall project management of site related projects.• Project Management Office: Management of the governance model and execution for Home Lending & Auto Finance businesses. -
Svp, Consumer Risk ManagementJpmorgan Chase Jul 2004 - Dec 2005New York, Ny, UsResponsible for Consumer Risk process and operations strategy across the five Retail businesses and the Credit Card business. Also Head of Operational Risk Management for these consumer businesses. • Operational Risk Management: Participated on Firm wide Operational Risk Committee; executive sponsor of system usability efforts and risk data automation efforts; ensured compliance with corporate policies across all consumer lines of business; ensured appropriate staffing and approach to operational risk issues across all consumer lines of business.• Facilitation of key systems initiatives across the Consumer Risk Management business units.• Facilitation of key processing initiatives/issues for the Consumer businesses across the Firm. -
Svp, Retail Lending - Head Of Program ManagementBank One Sep 2003 - Jul 2004Us• Merger integration lead for Home Finance and Auto Finance businesses.• Management of all line of business projects including 450K+ hours of development, 140+ projects across 16 operating systems; managed 60 geographically dispersed employees.• Facilitation of governance process from concept through funding approval.• Coordination of release management and testing activities for all operating systems.• Management of facilities/infrastructure upgrade projects (12 sites across the country). -
Svp, Consumer Risk Management - Credit Process & OperationsBank One Sep 2002 - Sep 2003Us• Facilitation of key strategic systems initiatives across the Consumer Risk Management business units.• Risk and Program Management lead for a Common Origination System Project and extensive Risk data warehouse efforts. • Facilitated the successful completion of key processing initiatives/issues. Coordinated the completion of the Deposit Risk Management policy gap analysis and action plans. • Operational Risk Management Project – Retail lead. -
Svp, Corporate Internet Group - Project Management Office/Operations ManagerBank One Nov 2001 - Sep 2002Us• Created and managed project office for all internet activities, supporting both consumer and commercial lines of business.• Designed and managed internet operational activities that integrated within each line of business, including risk management and vendor management. -
Svp, Wingspanbank.Com - Chief Operating Officer And Founding MemberBank One Feb 1999 - Oct 2001Us• Designed, developed, and deployed all operational components in 123 days.• Managed all back office functions, primarily outsourced with some internal operations.• Led successful conversion of portfolio to Bank One brand, on time, on schedule, with customer impact in mind. Manual conversion became proto-type for future small portfolio conversions. -
Svp, First Usa Bank - Head Of Credit Operations/Test CenterFirst Usa Jun 1996 - Feb 1999Us• Managed credit underwriting processes for the credit cards business, from data entry through account booking; processed 48MM applications in peak year.• Designed and launched judgmental lending group to add a “test and learn” capability.• Designed an image and data capture system that was patented by the Bank. -
Vp, Various Management Positions - Credit Card CompanyThe Chase Manhattan Bank Jun 1987 - Jun 1996New York, Ny, Us• Various management positions in Payment Operations and Credit Operations for the credit card division; includes both production and production support positions.
Christel J Kennedy Skills
Christel J Kennedy Education Details
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Saint Joseph'S UniversityFinancial Management
Frequently Asked Questions about Christel J Kennedy
What company does Christel J Kennedy work for?
Christel J Kennedy works for Mufg In The Americas
What is Christel J Kennedy's role at the current company?
Christel J Kennedy's current role is Chief Administrative Operations and Technology Americas at MUFG USA.
What is Christel J Kennedy's email address?
Christel J Kennedy's email address is su****@****ail.com
What is Christel J Kennedy's direct phone number?
Christel J Kennedy's direct phone number is +171735*****
What schools did Christel J Kennedy attend?
Christel J Kennedy attended Saint Joseph's University.
What skills is Christel J Kennedy known for?
Christel J Kennedy has skills like Writing, Jad, Consulting, Market, Customer Requirements, Pmo, Units, Adobe Contribute, Payments, Expenses, Vendors, Global Politics.
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