Christopher Labanca, Mba, Cissp, Safe Email & Phone Number

Knoxville, Tn, Us

Nashville, Tennessee, Us

Promoted to Lieutenant Colonel

Nashville, Tennessee, Us

Commander of the 241st Engineering and Installation Squadron.

Nashville, Tennessee, Us

The mission of the 241st Engineering Installation Squadron is to provide engineering and installation of ground communication-electronics systems. This includes the removal and relocation of old or outdated ground communication-electronics systems, and providing emergency and programmed, mobile, on-site, maintenance, and modification of these systems.

Nashville, Tennessee, Us

- Led engineering and installation of a USAF base expansion in Southwest Asia; a $210M investment.- Implemented an agile process that improved productivity +200% and was featured in the USAF news.- Oversaw the successful telecom engineering for a $30M infrastructure project- Directed wireless & VOIP engineering for a $25M lodging facility- Executed no-notice project for MQ-9 Reapers and designed low-cost solution - CYBER Team of the month winner (Oct and Nov)

Dallas, Tx, Us

Dallas, Tx, Us

Aligns organizations on a combination investment strategy in operations resulting in accelerated revenue (business development), increased operations capability (technology development), and reduced operations costs (workcenter management). Knowledge & Skills used:* PxQ Modeling to baseline process tasks & OPEX* Finding automation opportunities* Aligning People, Process, and Technology* Business Case development* Applying automation to the business: * Business Process Orchestration (BPO / BPMN) * Robotic Process Automation (RPA) * Machine Learning * Artificial Intelligence * Big Data Analytics

Dallas, Tx, Us

*Leading AT&T’s G2M mobile security strategy for the enterprise & commercial business*Leading the integration of mobile security with EMM/MDM AirWatch, MobileIron, and IBM MaaS360*Leading the AT&T Security professional services strategy*Conduct and document full product development plans and lifecycles including: *Create business cases, define technical specs, manage projects and product features, and define development priorities*Translate business needs into technical solutions and document resources needed to build solutions*Develop product positioning and messaging that differentiates our products in the market *Plan the launch of new products and releases and manage the cross-functional implementation of the plan *Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process *Analyze internal and external performance data and utilize intelligence to further product development and business planning initiatives *Lead cross-functional team in defining, developing, and delivering products/services based on AT&T product realization processes *Collaborate closely with Technology Development/Operations, Sales, Customer Care, and 3rd-party vendors on solution delivery

Dallas, Tx, Us

Responsible for exploring, developing and launching the next generation of secure mobility products and professional services. Drives new incremental revenues to AT&T, increases margins, lowers churn and extends the overall AT&T value proposition. My current focus areas are in Wireless WAN technologies (WWAN), EMM / MDM / BYOD, ePTT / LMR integration, Big Data, M2M, and IoT. I am currently leading a cross-functional team that is designing a Mobility as a Service solution for Enterprise customers.• Rated top 1% amongst peers in 2015. Consistently rates top 10% YoY.• Directed cross-organizational team that successfully launched 6 WWAN offers resulting in $6M in revenue YTD and $28M in the funnel• Oversaw the development of all professional services across the EMM portfolio directly supporting $1M in licenses, $43M in license revenue, and $6M in professional services revenue.• Played a pivotal role in consulting, architecting and launching 8 products/releases to include MobileIron Cloud, IBM MobileFirst Protect, AT&T MDM Platinum, Open Peak Toggle, and AT&T Work.• Led the cross-organizational team that launched a Mobility as a Service pilot with no budget in under 2 months; resulting in immediate funnel activity and a jumpstart to a high-focused 2016 initiative

Dallas, Tx, Us

Directed a transformation program comprised of 100 cross-organizational project team leaders & Subject Matter Experts• Responsible for the successful completion of 31 IT projects resulting in a cost savings of $1.8M a year • Developed and launched an integrated, targeted, and multi-channel communications strategy reaching 3 intra-organizations Levels 1-5 and ~15,000 employees resulting in increased program awareness by 75%

Dallas, Tx, Us

In this role, I managed a globally dispersed team of 22 IT Project Managers and Software Developers in support of AT&T automation initiatives.• Improved project throughput by 50% after implementing an agile SDLC process• Managed rewrite of 1M lines of code for a strategic business app, providing scale and disaster recovery• Cross-trained 15 Developers resulting in a 52% reduction of at risk strategic tools in under 6 months

Dallas, Tx, Us

In this role, I managed a team of 21 globally dispersed engineers responsible for resolving complex chronic hardware, software, and telecom troubles. Directly responsible for day to day operations of IT Network Operations including networking, information security, and telecommunications.• Improved productivity by 100% and throughput by 300% by reducing hand-offs, leveraging automation, and creating process efficiencies• Implemented a global strategy reducing chronic WAN/LAN tickets by 60% and calls by 30% in 90 days. • Eliminated costs by 100% ($100,000) by removing a vendor & consolidated operations in-house.• Saved $11M contract with Becton Dickinson after deploying a fix across 40 critical locations.• AT&T Service Excellence Quarterly Award and Supervisor of the Year

Dallas, Tx, Us

Responsible for supporting high revenue generating clients. My role involved troubleshooting and solving daily issues in a diplomatic and professional manner and escalation of these issues to the appropriate team.• Led cross-functional teams to resolve complex issues for $50M+ clients; increased customer sat by75% • Briefed EATON Corp Leadership at 2-day summit; decreased escalations by 50% with better partnership• Provided consultation to AT&T Sales & customers resulting in $25M in revenue • AT&T Operational Excellence Award

Dallas, Tx, Us

Responsible for the operations and maintenance of computer networks; consisting of a wide range of platforms, systems, and applications. Excelled in multiple technologies & managed service products and provided technical guidance to customers, vendors, and upper management• Supervised 20 engineers; improved operational metrics by 30% earning 5 AT&T awards. • Trained 100 engineers resulting in a 60% decrease in ISDN issues & earning Peer Excellence Award• Supported all Managed Services offerings including MDNS / Frame Relay, eVPN / MPLS, AVPN, MIS, AVTS/ANIRA, MRS. ,

Nashville, Tennessee, Us

Command and control cyberspace forces: operate, defend and engage.

Nashville, Tennessee, Us

Us

Eastern range launch operations.

Mba, Business

Leadership, Warfighting, Joint Planning, Space And Cyber

Cyberspace Defense And Control Operations

Squadron Officer School, Military And Strategic Leadership

Cybersecurity

Certified Scrummaster, Computer Software Engineering

Commissioned Officer, Military And Strategic Leadership

Aas, Air And Space Operations Technology

Ba, Human Resources Administration

Aas, Criminal Justice