Chris Laws Email and Phone Number
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Fostering innovation through disruption. Focused Customer Advocate, bridging the gaps between products and business outcomes. Aligning resources to secure a consistent, positive customer experience. Utilizing Sales, Professional Services, Education and Technical Support to bolster the ultimate goal in my customer's success.
Broadcom
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Regional Technology OfficerBroadcom Mar 2024 - PresentPalo Alto, California, Us
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Sr. Principal, Customer Success ManagerBroadcom Nov 2018 - Mar 2024Palo Alto, California, UsResponsible for the complete Broadcom software portfolio.The Broadcom software portfolio includes category-leading business-critical software that enables scalability, agility, and security for the largest companies in the world. With an engineering-centered culture, Broadcom continues to innovate its comprehensive software portfolio of infrastructure and security software, including Network Monitoring, Cybersecurity, Value Stream Management, AIOps, DevOps, Mainframe, and Payment Security. As a trusted partner to our customers who need to navigate complexity and move their business forward, Broadcom continues to innovate and invest in infrastructure and security software that is the foundational layer of information technology and services.Only Broadcom offers category-leading software for cybersecurity, infrastructure software, mainframe, and payment security via a simplified flexible business model designed to scale and meet business-critical enterprise needs.
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Principal, Customer Experience ManagerCa Technologies Mar 2012 - Nov 2018San Jose, California, UsI live customer success daily. My ultimate goal is to create a positive and complete end-to -end journey for my customers. My role at CA allows me to build trust with my strategic clients and gives me the flexibility to deliver compelling value to their technology investment. -
Business & Maintenance DevelopmentInfor Jan 2010 - Mar 2012New York, Ny, UsFront Line of Americas Marketing Programs. Qualify opportunities and distribute potential prospects and existing clients to appropriate channels. Significant amount of time spent cold calling to identify potential sales opportunities. Profile accounts, identify solutions and key contacts based on identified criteria. Document all communications and update account information in the contact management system. Distribute daily leads uploaded into database to appropriate department and agent based lead routing rules. Research current database records and update using web and internal research tools. Field inbound calls and click-to-chat inquiries and distribute to the appropriate department/agent. Consistently exceed key performance goals – Average 100% to plan or greater in all rated areas -
Sales And Marketing InternCa Technologies Jan 2009 - May 2009San Jose, California, UsSales and lead generation responsibilities in the Enterprise Information Technology Management space. Responsible for generating 1.8M in pipeline revenue. Nurtured 1.8M pipeline that resulted in 1.25M in generated revenue. Worked hand in hand with account directors to set appointments to deliver sales presentations. Attended company sponsored events with C-Suite executives
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Marketing Development RepresentativeAllstate May 2008 - Oct 2008Northbrook, Il, UsProspect cold-calling to generate new insurance policy instatements. Collections – called on delinquent clients to bring accounts back to good standing. Collaborated with financial advisors to provide customers with new services. Delivered customer service to policy holders inquiries.
Chris Laws Skills
Chris Laws Education Details
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Bob Jones UniversityMarketing Management
Frequently Asked Questions about Chris Laws
What company does Chris Laws work for?
Chris Laws works for Broadcom
What is Chris Laws's role at the current company?
Chris Laws's current role is Global Strategic Solutions Advocate | Regional Technology Officer | VMware • Broadcom Software Portfolio • Symantec | Connecting Everything.
What is Chris Laws's email address?
Chris Laws's email address is chris.laws@ca.com
What is Chris Laws's direct phone number?
Chris Laws's direct phone number is +186454*****
What schools did Chris Laws attend?
Chris Laws attended Bob Jones University.
What are some of Chris Laws's interests?
Chris Laws has interest in Guitar, Golf, Skiing.
What skills is Chris Laws known for?
Chris Laws has skills like Lead Generation, B2b, Business Intelligence, Enterprise Software, Business Analysis, Marketing, Identifying Sales Opportunities, Opportunity Mapping, Customer Success, Business Relationship Management, Contract Management, Cold Calling.
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