Christina Colman Email and Phone Number
Christina Colman work email
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Christina Colman personal email
An analytical and quality-focused researcher who is passionate about translating consumer experience into actionable results. I have international experience gathering, analyzing and organizing critical data. I excel at meeting tight deadlines, both independently and as an adaptable team member. I am adept at communication across departments with focus on building positive organizational relationships. My passion is bringing the user experience to the forefront of discussions in order to make the best experience.
Kroger
View- Website:
- thekrogerco.com
- Employees:
- 64826
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Senior Manager Of User ResearchKroger Nov 2022 - Present
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Senior User ResearcherKroger Jan 2022 - Nov 2022
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Sr Ux ResearcherTruist Jul 2020 - Jan 2022Atlanta, Georgia, United States• Conducted research to curate actionable insights for product and design teams to improve our understanding of small business users and help build user centric and inclusive products.• Conducted Kano study to inform product roadmap and prioritization.• Supported strategic initiatives by conducting discovery interviews with clients for new products and previously unresearched user segments.• Advised and mentored research team in qualitative methods including coding techniques and ethnography. -
Ux ResearcherHoneywell Sep 2019 - May 2020Atlanta• Propelled research efforts from generative interviews, to usability testing and metrics for multiple products supporting airline customers and internal subject matter experts (SMEs).• Democratized research by coaching trio of designers on best practices for running usability studies.• Conducted discovery interviews and crafted user journey maps to understand jobs to be done for new product offering.• Built relationships with sales, account managers, and customer representatives to recruit customers for research studies. -
Ux ResearcherDelta Air Lines Jun 2018 - Sep 2019Greater Atlanta Area• Led initiative to create and maintain research repository which also tracked issues and insights found during testing leading to trackable impact measurements of usability efforts• Worked closely with product and design teams to craft objectives for testing and provides actionable recommendations to improve the user experience• Designed, conducted, and analyzed varied types of user research studies based on objectives and business constraints• Consolidated user feedback into written reports and presentations to stakeholders including leadership• Supported both one-off research requests as well as larger, iterative projects spanning multiple months -
Graduate Student ResearcherThe University Of Chicago Sep 2016 - Aug 2017Greater Chicago Area• Focus on qualitative and quantitative research methods, usability and technology• Conduct independent research study (research design, literature review, data analysis, synthesis)• Author MA thesis on role of choice for visitors using technology in museum exhibits to improve the visitor experience -
Customer Service RepresentativeUber Oct 2015 - Aug 2016Chicago, Il• Investigated safety reports from multiple angles to provide effective resolutions and clear follow ups• Worked with managers to establish fraud guidelines helping to detect and apply corrective action to false claims• Collaborated with City Operations teams to launch UberEATS in the first 10 US Markets• Worked directly with clients and partners to achieve desired satisfaction • Researched customer needs to advise engineering on necessary application and process updates -
Research Assistant ContractorThe Field Museum May 2015 - Jul 2015Chicago, Il• Conducted usability study on mobile tour application to advise changes• Recruited visitors to participate in surveys, conducted interviews, observed and met data collection goals • Improved staff access to evaluation reports by cataloguing documents onto a shared network• Designed new databases and maintained data integrity throughout 5 projects with multiple stages• Collaborated with the University of Pittsburgh and the VSA to collect data for a national study looking at families' experiences of Dinosaur Halls , interviewing children as young as five -
Qualitative AssistantSchlesinger Associates Oct 2013 - Jan 2015Greater Chicago Area• Supported diverse research needs of in-facility and off-site projects for Fortune 500 companies• Collaborated with cross-departmental leadership to deliver project updates and reports• Executed front-desk duties spanning system monitoring and customer service• Recruited prospective candidates for research studies -
InternMuseum For European Cultures Jul 2012 - Aug 2012Berlin Area, Germany• Photographed collections to update visual inventory for museum with emphasis on cultural education • Creating new inventory for educational materials • Translated online museum description and history from German to English
Christina Colman Skills
Christina Colman Education Details
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Master Of Arts Program In The Social Sciences
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Cum Laude -
German Language And Literature
Frequently Asked Questions about Christina Colman
What company does Christina Colman work for?
Christina Colman works for Kroger
What is Christina Colman's role at the current company?
Christina Colman's current role is UX Researcher | Social Scientist | Expertise in Qualitative Research.
What is Christina Colman's email address?
Christina Colman's email address is ch****@****ist.com
What schools did Christina Colman attend?
Christina Colman attended The University Of Chicago, Knox College, Ies Abroad.
What are some of Christina Colman's interests?
Christina Colman has interest in Civil Rights And Social Action, Environment, Human Rights, Animal Welfare, Arts And Culture.
What skills is Christina Colman known for?
Christina Colman has skills like Research, Data Analysis, Interviews, User Research, Microsoft Office, German, Translation, Powerpoint, Teamwork, Public Speaking, Microsoft Excel, Ethnography.
Who are Christina Colman's colleagues?
Christina Colman's colleagues are Isabella Grace Motto, Christopher Easley, Kent Ramsey, Sangita Patel, Catherine Gomez, Devyn Lopez, Teyunna Claxton.
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5thielsch.com, gmail.com, target.com, gmail.com, geoengineers.com2 +120727XXXXX
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Christina Colman
Enthusiastic Administrative Professional Seeking A Position That Will Expand My Experience And KnowledgeDenver, Co -
Christina Colman
Broomfield, Co
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