Ruwanka Leanage Email & Phone Number

Austin, Texas, United States

A professional, in demand Voice Over Artist who has worked with multiple clients both in radio and also freelance, to proofread and edit scripts before final production of VO recordings for advertisements, promotions, product launches, etc.

Austin, Texas, United States

• Achieved a closing ratio of over 50% by attentively documenting future resident needs, offering ideal solutions, and converting phone & email leads into scheduled appointments, resulting in boosted property tours and leases.• Personally closed 90+ leases within the first year on the job, translating to 1/3rd of the properties' total occupancy. Exceptional level of customer service provided ensured none of the aforementioned leases were subject to early termination.• Contributed to over 95% occupancy with expert knowledge, effectively answering questions and clearing doubts, heightening interest with prospects, and reinforcing reliability with current residents, resulting in increased lease conversions & renewals.• Swiftly grasped and effectively utilized property management software, resulting in consistently accurate compliance with company policies and processes.• Leveraged outstanding writing skills to draft and improve paperwork, emails and templates used by the entire team, resulting in streamlined processes and stellar clarity of all communication.• Responsible for spearheading a seamless on-site transfer process from start to finish, resulting in the retention of 10+ residents, preventing notices, ensuring high occupancy levels and boosting resident satisfaction.• Consistently delivered exceptionally warm, and empathetic customer service by going the extra mile, with a constant focus on making positive investments in resident-management relationships.• Resolved issues/conflicts by utilizing a sharp memory for detail and intimate knowledge of prospect and resident matters, supporting upper management by preventing escalation and maintaining good rapport.

Colombo, Western Province, Sri Lanka

Two years of experience as a Prime Time Radio Show host on two of Sri Lanka’s top radio stations Lite87 & TNL NOW.- Crafting an entertaining and highly engaging evening primetime radio show, which was very popular among ages 25-55. Sourced and presented lighthearted conversation and infotainment which were later also published on social media.- Responsible for promoting and pushing sponsors, clients and partners on air through creative presentation techniques and promos both on air and in person at events etc.- Handling social media engagement strategy and publication which included copywriting and editing for the radio station social media profile with posts, polls, stories and articles of interest.- Drove traffic to the station through popular Instagram and TikTok content I acted in and contributed to, while maintaining a public profile as a representative of the station.- Presented a special recorded radio show of chart topping music which was scripted, edited and then presented on air.- Interviewed interesting personalities, guests and listeners on air and on video/ personally drafted engaging lines of questioning for such interviews.- Worked side by side with a great team to carry the station forward and stay strong during turbulent times.

Colombo, Western Province, Sri Lanka

Over five years of experience as a senior News Anchor and Editor. Sourcing, writing and editing news in the fields of national, international, entertainment, lifestyle, weather, politics and sports to present live on air and publish stories on a national news website.- Responsible for directly sourcing stories from reporters, national authorities and government institutions and from attending conferences, press briefings and launches in person.- Personally writing, proofreading and editing news stories for presenting live on air which were further edited for publication on a news website.- Training and guiding junior news presenters on writing and presenting and working with two news desks as a closely knit team, focused on tight hourly and primetime news deadlines.- Responsible for initiating and boosting promotion of restaurant and lifestyle brands in Colombo, the capital of Sri Lanka by shooting, editing and publishing photographs and videos accompanied by written reviews and articles, which were then featured on the news and radio station website and social media channels.- Conducted interviews of guests including persons of high net worth and interest for the news, both political and celebrity.

Colombo, Western Province, Sri Lanka

Manage a uniquely curated luxury fashion concept storeGuide & assist customers with in-depth knowledge of the store's designer clothing & accessoriesManage incoming inventory from clients and designersCurate and maintain the store's inventory and upkeepCashiering and cash flow handling