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Christian Odom Email & Phone Number

FSA Ombudsman (Student Loan Ombudsman) at Federal Student Aid an Office of the U.S. Department of Education
Location: Washington DC-Baltimore Area, United States, United States 13 work roles 5 schools
1 work email found @uww.edu LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email o****@uww.edu
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Current company
Federal Student Aid an Office of the U.S. Department of Education
Role
FSA Ombudsman (Student Loan Ombudsman)
Location
Washington DC-Baltimore Area, United States, United States
Company size
6 employees

Who is Christian Odom? Overview

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Quick answer

Christian Odom is listed as FSA Ombudsman (Student Loan Ombudsman) at Federal Student Aid an Office of the U.S. Department of Education, a company with 6 employees, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at uww.edu and a matched LinkedIn profile for Christian Odom.

Christian Odom previously worked as Director, Next Gen Program Office at Federal Student Aid An Office Of The U.S. Department Of Education and Portfolio Manager / Senior Manager, Next Gen Execution and Delivery Directorate at Federal Student Aid An Office Of The U.S. Department Of Education. Christian Odom holds Master Of Science - Ms, Information Technology - Database Design, 3.8 from Southern New Hampshire University.

Company email context

Email format at Federal Student Aid an Office of the U.S. Department of Education

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*@uww.edu
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Profile bio

About Christian Odom

Christian Odom is a FSA Ombudsman (Student Loan Ombudsman) at Federal Student Aid an Office of the U.S. Department of Education. He possess expertise in customer service, leadership, analysis, program management, data analysis and 37 more skills. Colleagues describe him as "In the short time I have had contact with Christian, he has always been eager to assist me with any issues that needed answers. I find him personable, capable and knowledgeable in all aspects that deal with fraud and investigating fraud. I appreciate his efforts in bringing together a group of people in the student loan servicing arena, creating a network of camaraderie among competitors."

Listed skills include Customer Service, Leadership, Analysis, Program Management, and 38 others.

Current workplace

Christian Odom's current company

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Federal Student Aid an Office of the U.S. Department of Education
Federal Student Aid An Office Of The U.S. Department Of Education
FSA Ombudsman (Student Loan Ombudsman)
Washington, DC, US
Website
studentaid.gov
Employees
6
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13 roles

Christian Odom work experience

A career timeline built from the work history available for this profile.

Portfolio Manager / Senior Manager, Next Gen Execution And Delivery Directorate

Federal Student Aid An Office Of The U.S. Department Of Education

830 First St NE, Washington, DC 20002

Senior Manager overseeing a portfolio of Major IT initiatives/acquisitions. Leading solution, program, and budget integration efforts for all Next Gen components and accountable for ensuring that the Next Gen portfolio (e.g. BPO, myFSApay (PVA) and Interim Servicing Solution) is cared for and delivered.Ensuring that: 1) program strategy, outcomes, goals.

May 2020 - Mar 2022

Senior Advisor, Operations Services, Business Process Operations Program

Federal Student Aid An Office Of The U.S. Department Of Education

San Francisco Bay Area

Back-Office Process Lead on Business Process Operations Team.Leading Acquisition Activities.Leading Requirement Activities.Leading Performance Management Design Activities.

Feb 2019 - Aug 2019

Management And Program Analyst, Servicer Oversight And Monitoring

U.S. Department Of Education

Serve as an analyst responsible for oversight and monitoring of Title IV loans, grants, and specialty programs serviced by Title IV Servicers. This experience includes program management and oversight responsibility, requirement and policy development, ongoing risk assessment, and testing/monitoring of Title IV programs and systems.

Jun 2016 - Dec 2018

Senior Loan Analyst, Litigation Support Branch

U.S. Department Of Education

Represented the U.S. Department of Education in Federal Court and in collaborative efforts with external federal and non-federal entities, to include but not limited to the U.S. Department of Justice, Title IV entities, congressional offices, and the public. This experience included policy development, and communicating complex concepts related Title IV.

Aug 2014 - Jun 2016

Policy Analyst/Department Supervisor, Policy And Regulatory Administration Department

Great Lakes Higher Education Corporation And Affiliates

Madison, Wisconsin Area

Performed policy analysis and led examinations of federal discharge claims on behalf of the U.S. Department of Education. Examinations entailed a compliance review to determine if loans were disbursed in accordance with federal laws and regulations. Also, determined if Title IV entities serviced/made loans in accordance with federal regulations, U.S..

Jul 2012 - Jul 2014

Department Supervisor, Contact Center (Repayment Solutions)

Great Lakes Higher Education Corporation And Affiliates

Madison, Wisconsin Area

Managed, trained, and coordinated daily activities of a team of contact center representatives (loan counselors) implementing the Federal Family Education Loan program in adherence with the Higher Education Act, debt collection laws, and consumer financial protection laws/regulations. Ensured efficient and effective operations by mentoring, training, and.

Mar 2008 - Jul 2012

Lead / Federal Student Loan Counselor Level I And Ii

Great Lakes Higher Education Corporation And Affiliates

Madison, Wisconsin Area

Served as a Lead Worker. Ensured proper distribution of tasks. Conducted training sessions to ensure consistent performance outcomes. Provided general input on employee's performance. Analyzed and advised operations to improve loan servicing, default aversion efforts, and collection of outstanding Title IV loan proceeds. Handled highly difficult customer.

Jul 2006 - Mar 2008

Specialized Resolution Loan Counselor

Great Lakes Higher Education Corporation And Affiliates

Madison, Wisconsin Area

Worked claims received by student loan guarantor. This included work to resolve/cure highly delinquent accounts before claim payment. Investigated cases where entitlement options had not been properly utilized or applied. Located student loan borrowers and parents using latest skiptracing techniques, tools, and strategies. Worked with industry partners.

May 2005 - Jul 2006
Team & coworkers

Colleagues at Federal Student Aid an Office of the U.S. Department of Education

Other employees you can reach at studentaid.gov. View company contacts for 6 employees →

PM Pamerah Marksman Pamerah Marksman Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationWashington, District Of Columbia, United States, United States View → MW Matthew Waggoner Matthew Waggoner Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationWashington DC-Baltimore Area, United States View → EL Elaine Lockhart Elaine Lockhart Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationBelleville, New Jersey, United States, United States View → LT Latoya Tribue Latoya Tribue Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationUpper Marlboro, Maryland, United States, United States View → KP Kim Park Kim Park Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationAlbay, Bicol Region, Philippines, Philippines View → OJ Ogenrwot Joshua Ogenrwot Joshua Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationEastern Region, Uganda, Uganda View → DP David Popham David Popham Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationLaurel, Maryland, United States, United States View → NM Nwabisa Maqaqa Nwabisa Maqaqa Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationEast London, Eastern Cape, South Africa, South Africa View → VK Von Kratt Von Kratt Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationDetroit Metropolitan Area, United States View → JN Jenna Norwood Jenna Norwood Colleague at Federal Student Aid An Office Of The U.S. Department Of EducationSan Diego, California, United States, United States View →
5 education records

Christian Odom education

Associate Of Arts And Science

University Of Wisconsin Colleges
FAQ

Frequently asked questions about Christian Odom

Quick answers generated from the profile data available on this page.

What company does Christian Odom work for?

Christian Odom works for Federal Student Aid an Office of the U.S. Department of Education.

What is Christian Odom's role at Federal Student Aid an Office of the U.S. Department of Education?

Christian Odom is listed as FSA Ombudsman (Student Loan Ombudsman) at Federal Student Aid an Office of the U.S. Department of Education.

What is Christian Odom's email address?

AeroLeads has found 1 work email signal at @uww.edu for Christian Odom at Federal Student Aid an Office of the U.S. Department of Education.

Where is Christian Odom based?

Christian Odom is based in Washington DC-Baltimore Area, United States, United States while working with Federal Student Aid an Office of the U.S. Department of Education.

What companies has Christian Odom worked for?

Christian Odom has worked for Federal Student Aid An Office Of The U.S. Department Of Education, U.S. Department Of Education, and Great Lakes Higher Education Corporation And Affiliates.

Who are Christian Odom's colleagues at Federal Student Aid an Office of the U.S. Department of Education?

Christian Odom's colleagues at Federal Student Aid an Office of the U.S. Department of Education include Pamerah Marksman, Matthew Waggoner, Elaine Lockhart, Latoya Tribue, and Kim Park.

How can I contact Christian Odom?

You can use AeroLeads to view verified contact signals for Christian Odom at Federal Student Aid an Office of the U.S. Department of Education, including work email, phone, and LinkedIn data when available.

What schools did Christian Odom attend?

Christian Odom holds Master Of Science - Ms, Information Technology - Database Design, 3.8 from Southern New Hampshire University.

What skills is Christian Odom known for?

Christian Odom is listed with skills including Customer Service, Leadership, Analysis, Program Management, Data Analysis, Microsoft Office, Call Centers, and Business Analysis.

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