Chris Lennoxsmith Email & Phone Number

My role consists of managing a team of development resources, working on a range of software platforms. Primarily we are a Microsoft based team so .Net and SQL server are significant parts of our portfolio. I continue to provide expertise to a number of systems on which I am technical SME, and utilise Jira and Confluence extensively to manage our backlogs.

In an environment which was initially designed to allow live development I have been appointed as the Build and Release Manager, with responsibility for the safe deployment of all software through our testing sites, and into live.The entire solution, including critical database content, has been source controlled using SVN, Git and RedGate Source Control, and all live releases go through a proven Deployment process, using Team City and Octopus.My role touches all phases of development as I provide analysis on solutions and potential consequences, particularly with reference to our legacy systems. Often I am the primary test resource, or a conduit to business users being guided through UAT processes. Currently we are using development and test environments which were built from scratch specifically for the purpose, and are maintained and updated by me. I still perform key developments where necessary, most commonly on the older aspects of the system for which I remain a subject matter expert.Despite all of the above my main role is to control the release process through from the inception of a new product, or patch to existing product, all the way through until it has been deployed to the live environment. This will also include being able to define what a build contains, whether this pertains to system security, liaising with the business' security partners, essential communications internally and externally, and validating the live releases.

Move with Us is a leading mover in the property industry specialising in providing a quality service to many developers, banks and insurance companies to manage the resale of their acquired property portfolio.My function was to support the business by leading a team of developers through the process of understanding requirement, developing sound code, testing that code against the requirements given to us, and ensuring that code was deployed to the live environment in a satisfactory manner.

In my final role at Paypoint I had enjoyed four years of success culminating in a promotion. This new role encompassed supporting, and developing with, numerous technologies such as SQL (2000 and 2005), Java, ASP, C# .Net, VB6, Access and Crystal; Responsible for system overview, procedural guidance and technical expertise relating to a team of four Development Support AnalystsDesigned a major new business process to tackle a long-standing backlog of unresolved software enhancement requests. Undertook a period of consultation with managers at all levels on the impact of the new process and built in changes based on received feedback. Utilised Microsoft Project as the controlling software for the new process and project managed the early stagesExpedited progress on unresolved support requests by identifying obstacles and working with other departments to find solutionsEnsured that a consistent approach to coding was achieved, and that best practice was observed, by providing technical leadershipImproved perceptions of team's efforts by encouraging a more positive and professional relationship with the wider businessPresented other departments with increased technical awareness of system connectivity and the associated impacts of requested changes on dependent applications in order to reach considered solutions to best meet requirementsEnsured that team members were constantly encouraged to become involved with unfamiliar applications and technologies in order to spread knowledge and experience amongst the teamAlso continued with previous role

Made a significant contribution to the successful roll out of our company internationally to the Romanian market working alongside analysts, developers and testers from day one.Once Romanian business became operational I have acted as the primary support contact for Romanian users identifying and providing solutions to problems and new requirementsDeveloped applications for the Romanian roll-out with a specific area of expertise around generating client files from raw Postilion transaction data. In this area I codified the agreed best practice and provided subsequent training to other developersLead the redesign and redevelopment of the Acorn fulfilment software package which required extensive analysis, fact finding, redesign, coding and testing. Released numerous scheduled upgrades with subsequent debugging, maintenance and trainingPlayed a pivotal role in client liaison and acceptance testing with PayPoint’s external partners during the reconstruction of AcornSuccessfully concluded a number of investigations into unsolved software issues in other core systems, and as a result my input is frequently sought on operational issues and queriesRecognised by many of PayPoint’s key personnel for my consistent commitment and results which have resulted in nominations for Employee of the YearProvided ad-hoc solutions to many issues that needed to be resolved in an immediate timeframe

My role was to supervise the full life cycle of various projects, monitoring the progress of a small team and handling the more complex aspects of coding. I was primary point of contact with the clients and was heavily involved in designing and modifying the design specificationsCreated a complex load planning and logistics packages for a major international company involving high level SQL stored procedures, DTS packages and scheduled eventsDevised a complex E-commerce site with several automatic facilities including internet price monitoring, full text queries, multiple data source imports and data cleansingMade extensive alterations to an existing CRM application for a national packaging company devised by previous developers. Monitored results, maintained system and eventually toured UK training staff and gathering feedback to promote further changes

Responsible for design, development and implementation of a new database package and company intranet, underpinning all customer relations, management tasks, financial activity and company administration.Intranet functionality was implemented using VBScript and JavaScript on ASP pages with DLL components written in Visual Basic 6. The backend functionality used queries and Stored Procedures written in TranSQL using SQL server 2000 with data migration required from several sources.Other duties included co-ordinating and overseeing interns assisting for work-experience, editing course notes for new .Net classes, acting as classroom assistant, and liaising with company employees in India during testing and debuggingChris LennoxsmithMy previous 8 years work was spent in a variety of customer service roles for organisations including British Gas and WHSmiths