+ Lead consulting projects for Retail Banks, covering all phases from initial assessment to follow-up.+ Offer strategic recommendations to help clients meet their objectives.+ Work with cross-functional teams to develop and implement solutions.+ Analyze client processes and data to uncover improvement opportunities.+ Build and maintain strong client relationships, ensuring problem-solving and service excellence.

+ Lead team efforts to enhance client experience and education on digital banking platforms.+ Acquire new clients and deepen existing relationships to drive growth.+ Manage financial reporting and implement strategies to increase branch revenue.+ Facilitate transactions between clients and Treasury & Capital Markets.+ Onboard, train and develop new employees.

+ Led six units to meet growth, profitability, and market share goals for retail banking products.+ Developed and executed the annual business plan, enhancing sales and customer satisfaction.+ Implemented strategies for consumer lending products.+ Directed marketing efforts to maximize product visibility.+ Liaised with internal and external parties to align with strategies.

+ Initiated deals with car dealers.+ Prepared incentive methods to encourage salesmen.+ Assisted and supporting branch managers in their visits to car dealers.+ Studied and approved car loan applications.+ Tracked and followed up on car loan portfolios.