Chris Librando Email & Phone Number

Chicago, Il, Us

Lincolnwood, Illinois

Provide superior customer service to customers that service their Mercedes-Benz vehicles for maintenance and repairs.Express pride and enthusiasm for the Mercedes-Benz Brand and productsProvide resources and knowledge of Mecedes-Benz products, parts, service and accessoriesPoint of Contact between technician and customer in explaining process and value of repairs, maintenance and proper care of their Mercedes-BenzCoordinate entire process from vehicle drop off, claims with extended warranty / insurance companies, vehicle pick up, explanation of services provided and vehicle pick up.

75% inside sales and 25% outside sales Develop business relationships with Fortune 500 automotive dealerships throughout the Midwest; Effectively blueprinted target organizations to identify company structure, key decision makers and influencersDevelop recruiting / human capital strategies to clients and prospects designed to identify qualified candidates through various recruiting toolsResearch and survey key contacts within target organizations to determine top business challenges, as well as the opportunity cost of continuing to maintain current recruitment strategy - the cost of not doing business with CareerBuilderLeveraged information gained from surveys to create impact statements in order to secure outside VP and C level meetings, frequently outside of human resourcesClosed, managed and converted new business trials with clients who had not previously done business with CareerBuilderCreated traction within target accounts by selling to managers at the individual location level in order to build data and buy within the organizationExtensive knowledge in the automotive industry / verticalSolution based / consultative selling

Collaborate with automotive and engineering clients, Aerotek Sales Managers, Customer Service Associates and others to identify, screen, interview, present and hire qualified candidates for contract and permanent positionsDevelop recruiting strategies designed to identify qualified candidates through various recruiting toolsEvaluate candidates' strengths compared with clients' requirements by evaluating, screening and interviewing the candidateNegotiate wages rates and other terms and conditions of employment with candidates, and gain commitment from candidates for current and future job requirementsComplete necessary pre-employment processes including reference checks and background / drug testsManage contract employee while on assignment. Assess and investigate contractor related problems and administer performance counseling, coaching, and disciplinary measures when necessaryWork with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients staffing requirementsCommunicate effectively with others in order to create a productive and diverse environmentCommunicate with peers by sharing recruiting "best practices" and providing accurate, through documentation on contract employees in applicant tracking systems or other documentation toolsMaintain relationships with industry contacts to provide customer service, gain industry knowledge, and get referrals and sales leads.

Ba, Communication Studies, Business And Social Work

Activities and Societies: Sigma Nu - Recruitment Chairman 2006, New Member Educator 2005 Homecoming Executive Council - Operations.

Bachelor Of Arts, Communication Studies And Social Work