I bring my many years of experience in Learning and Development, Business Partnering, and People Operations to support organizations in times of growth and challenge.

Mountain West Anesthesia gave me the opportunity to implement new systems and processes for compliance and accreditation. The medical field is singular in its requirements for onboarding, credentialing, and certifying new staff. I'm honored to add this discipline to my skills.

Based on my substantial knowledge and experience with the history and culture of InsideSales and because of my passion as an ambassador for our community, I curate our internal communications, culture and community.

I capture information and content from throughout the organization and repurpose into reusable learning objects. That's fancy-pants linguistic babble for saying that I drive the teaching and learning at InsideSales.comI provide value in four areas:1) On-boarding new staff2) Staff development--drive retention and promotion based on validating new knowledge and skills3) On-boarding new customers--drive initial wins with implementation training for sysadmins and end… Show more I capture information and content from throughout the organization and repurpose into reusable learning objects. That's fancy-pants linguistic babble for saying that I drive the teaching and learning at InsideSales.comI provide value in four areas:1) On-boarding new staff2) Staff development--drive retention and promotion based on validating new knowledge and skills3) On-boarding new customers--drive initial wins with implementation training for sysadmins and end users4) Customer knowledge and skill development--drive ongoing success with certifications and best practices Show less

After my years in higher education, I took some time off to heal from a back injury and think about the second half of my career. I did some consulting with InsideSales.com, worked as a field manager for the 2010 US Census, and even spent a little time in retail (mostly to walk the prescribed 10 miles per day for my physical therapy) at Target as Guest Services Team Lead.

Major Accomplishments• Moved the organization from San Diego to Salt Lake City.• Achieved continuing accreditation status from CAAHEP/CoARC after five years of probation.• Presided over successful Change of Location site visit; completed successful Change of Name(California College for Health Sciences to Independence University); completed successful re-accreditation process for DETC; received approval for five new degree programs.• Implemented online content and… Show more Major Accomplishments• Moved the organization from San Diego to Salt Lake City.• Achieved continuing accreditation status from CAAHEP/CoARC after five years of probation.• Presided over successful Change of Location site visit; completed successful Change of Name(California College for Health Sciences to Independence University); completed successful re-accreditation process for DETC; received approval for five new degree programs.• Implemented online content and learning management system and ticket-based helpdesk.• Improved student satisfaction from about 50% to over 92%.• Improved student retention per month from 55% to over 95%.• Went from a yearly loss of about $1 million to break even. Show less