Christopher Kurth Email & Phone Number

Richmond, Virginia, United States

Experience acting as company representative and first point of contact for client facing interactions. Created positive client relations which in turn resulted in positive online reviews and word of mouth advertisement for the company.Proven ability to quickly resolve difficult situations calmly and professionally while adhering to company policies.Built and maintained a high level of rapport and professionalism with new and returning customers by sharing information about upcoming sales and items of interest.Tasked with managing mobile devices and hardware for point of sale transactions, sales reports, and client contracts. Duties often included real-time troubleshooting for connectivity issues and faulty hardware replacement to maintain positive customer interactions.

Effectively established network connectivity during a rapid deployment to ensure vital warehouse tasks could be completed by setting up the Army Logistics VSAT, Very Small Aperture Terminal, and configuring its 8 workstations.Successfully implemented new networking hardware allowing more users to maintain network connectivity resulting in increased user productivity by self-motivated learning on making and repairing ethernet cables.Confidently trained 10 soldiers on proper setup and maintenance of the Army VSAT which increased unit readiness by creating a training program that included hands on training and documentation that contained setup and teardown as well as common troubleshooting problems and solutions.