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I'm a 10-year hands-on Revenue Operations leader with demonstrated, repeatable success building the foundation (people, systems, processes, and data), making optimizations, and then driving accelerated growth. I'm an optimistic problem solver, relentlessly focused on using analysis to advise organizations how to become more effective and efficient. I'm on a mission to help companies, teams, and people achieve exponential results by focusing on how to be 1% better every day. I specialize in:• Developing the go-to-market (GTM) revenue strategy, including designing financial plans, budget, organizational structure, territories, compensation plan, and goals using tops-down and bottoms-up approaches. • Collaborating with the CRO to implement a proven forecasting cadence resulting in significant improvement in quarterly accuracy. This process helps reps exceed goals, enforces common definitions across the organization, and ensures alignment with Sales, Finance, Executive Team, and Board.• Creating the reporting infrastructure to deliver key insights such as prospects likely to close, customers likely to churn, and the critical inputs and activities that will increase revenue, as well as the sales enablement needed to achieve them.• Initiating and managing significant business system and salesforce.com redesign for the future based on lessons learned, new functionality available, and strategic direction of organization.• Forming cross-functional partnerships with marketing, product, and finance to maximize a profitable, company-wide GTM motion. Adept at collaborating on critical priorities and project management. • Integrating revenue teams, processes, and systems pre- and post-acquisition.• Interim Sales management utilizing 15 years of prior experience directly leading Sales and Account Management teams. • Building and leading global teams of B2B SaaS organizations to achieve over $100M ARR.Expertise: • Revenue Operations • Sales Operations • Forecasting • Strategic Planning • Budgeting • Goal Setting • Sales Organization Structure • Territory Design • Comp Plan Design • Reporting • Analysis • Process Redesign • Automation • Project Management • Mergers, Acquisitions, and Integrations (M&A) • Excel and Google Sheets
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Vp Revenue OperationsTigerconnectChapel Hill, Nc, Us -
Senior Director Of Revenue OperationsSpreedly Sep 2023 - PresentDurham, Nc, Us -
Vp, Revenue Strategy & OperationsG2 Feb 2022 - Jun 2023Chicago, Il, UsBuilt a revenue forecast and process that projected quarterly attainment with 5% accuracy, allowing the organization to run more profitably.Lead strategic and operational planning processes which included reorganization of the global team and accounts to better align skills and opportunity. Developed the new business and customer growth goals for the organization and created formal compensation plans for our Client Success and BDR teams.Partnered with Director of Business Systems to prioritize and complete the initiatives that were critical to establishing the data that has become the foundation of all revenue reporting across the organization.Lead cross-functional evaluation of the global Revenue team's tech stack to optimize processes and identify new efficiencies while staying under budget. -
Vp Sales OperationsIntelerad Medical Systems Mar 2021 - Feb 2022Raleigh, North Carolina, UsLead the integration of 4 acquisitions into the Revenue Organization, including territory allocations, comp plan changes, system & process changes, and incentives to foster collaboration.Successfully redesigned compensation plan and goals to align to critical company objectives. Also lead all headcount and territory planning needed to achieve the goals profitably.Created the weekly forecasting process, working directly with each VP of Sales, to present an accurate forecast to our CFO and CEO.Lead the development of all data, insights, and strategic initiatives presented to the Board for weekly updates and monthly meetings. -
Vp Revenue OperationsSpiceworks Ziff Davis Apr 2020 - Mar 2021Austin, Texas, UsInterim SVP of Sales Aug-Dec 2020. Co-lead of Corporate Development and acquisition of Aberdeen.Fueling revenue growth by ensuring the alignment of of sales, marketing, operations finance, and customer success across organization. Develop the strategy and implementation plan for integrating the Sales teams for all acquisition activity. As part of the executive team, responsible for analyzing the revenue and booking trends to determine strategy and cross-functional operational changes. Develop corporate revenue goals as well as sales booking objectives required to exceed them. Establish and monitor the quarterly OKRs and KPIs with Tableau. Lead all process improvements for the entire revenue stream utilizing salesforce.com and other leading technologies. -
Executive Director, Revenue OperationsSpiceworks Ziff Davis Apr 2019 - Apr 2020Austin, Texas, Us -
President/Founder109Ventures Feb 2018 - Apr 2019I leverage 20 years in sales, account management, and sales operations to become your Chief Customer Officer, helping companies identify the critical customer interactions that drive revenue. Services performed include:- analyzing data and processes related to customer acquisition and retention. - leading changes needed for cross-functional alignment. - working with the executive team on the required corporate strategy and KPI management.
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Vp Sales OperationsRetailmenot, Inc. Apr 2015 - Feb 2018Austin, Tx, Us- Founded the company's Sales Operations team to support a 60 person Sales organization managing $200M in revenue. - Responsible for the development of all annual Sales goals, objectives, and KPIs through extensive analysis of key segment and account trends and close collaboration with Finance and the Executive Team. This included creating the methodology and top-level goals for Sales to ensure the company achieved Wall Street and investor expectations.- Lead the restructure of the sales organization based on future business needs. - Established critical processes such as pipeline management in salesforce.com as well as the cross-functional go-to-market processes that included pricing, reporting, collateral, training, and other resources necessary to sell more effectively. - Promoted to Vice President within 1.5 years. -
Director Sales OperationsEbay Marketplaces Oct 2014 - Apr 2015San Jose, California, Us- Lead creation of quotas for the Sales team, utilizing diligent analysis of historical data and future opportunity. Achievement of the goal ensured profitability of the 250 person department plus a minimum of 10% more revenue to the company. - Rearchitected all reporting to deliver critical business insights specific to all levels of the division, from SVP to Account Associates, specifically focusing on monitoring critical inputs to the goals.- Acted as the strategic advisor to all sales teams to analyze trends for their most critical segments and key accounts. -
Sr Manager, Account ManagementEbay Marketplaces Oct 2012 - Sep 2014San Jose, California, UsFor 2 consecutive years, lead the largest of all Sales teams in target attainment, achieving >100% in 2014, while managing ~$1B goals annually. Critical drivers for this was a diligent quota setting process and ensuring at least 50% of team reaches 100% of their targets. -
Sales Enablement ManagerSas Jan 2012 - Sep 2012Cary, Nc, UsCo-lead the cross-functional team responsible for the repositioning of SAS's core products as solutions for Big Data challenges. This included personally developing a training and certification program for the entire 300+ person sales organization as well as development of everything from key value propositions to sales assets and presentations. Ultimately recognized for excellence by the Executive VP of Sales. -
Sr. Manager Account ManagementChanneladvisor Nov 2007 - Jan 2012Morrisville, Nc, Us- Proactively redefined the Account Management team's goals to align with company KPIs: increased net client revenue, decreased attrition, increased qualified opportunities, and increased closed sales.- Consistently overachieved quarterly goals. This included negotiating the company's largest client to a 274% year-over-year increase so that, for the first time ever, it was profitable and services margins were exceeded -
President/Founder109Ventures Dec 2006 - Nov 2007Helping companies analyze the data and processes crucial to both customer acquisition and retention.
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Sales ManagerSas Apr 2002 - Jan 2007Cary, Nc, Us -
Regional Account ManagerTavve Software Sep 2001 - Apr 2002Charlotte, North Carolina, Us -
Business Development ManagerIntellicisions Data, Inc. Feb 2000 - Sep 2001
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E-Business ManagerSapiens May 1996 - Feb 2000Holon, Israel, Il
Chris Logan Skills
Chris Logan Education Details
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North Carolina State UniversityComputer Science
Frequently Asked Questions about Chris Logan
What company does Chris Logan work for?
Chris Logan works for Tigerconnect
What is Chris Logan's role at the current company?
Chris Logan's current role is VP Revenue Operations.
What is Chris Logan's email address?
Chris Logan's email address is ch****@****sor.com
What is Chris Logan's direct phone number?
Chris Logan's direct phone number is +191996*****
What schools did Chris Logan attend?
Chris Logan attended North Carolina State University.
What skills is Chris Logan known for?
Chris Logan has skills like Account Management, Saas, Solution Selling, Sales, Sales Management, Salesforce.com, Contract Negotiation, Business Development, Crm, Business Intelligence, Analytics, Lead Generation.
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