Chris Lonas, Shrm-Ta Email & Phone Number

Harrisonburg, Va, Us

N/A, N/A, Oo

Wauwatosa, Wisconsin, Us

(Reduction of staff - Position Elimination)Global manager of a newly launched team of 5 recruiters called TACS (Talent Acquisition Central Services) that was responsible for regulatory contractual responsibilities with the stakeholder we support relating to audits, continuous improvement, and deliverables (reporting, etc.).Built a regulatory calendar in Smartsheet that encompassed a wide range of data tracking and management that included automation for simplicity. This Smartsheet consisted of multiple individual dashboards with their own sheets and tracking of metrics. Built and launched Standard Operating Procedures for the client that we supported.Functioned as the liaison between company and client.Managed in-depth client needs/requests with recruiting tasks.

Wauwatosa, Wisconsin, Us

Designed and spearheaded a massive hiring event program for a client with pre-identified candidates with only 7 days from intake to event.Started building SOPs (Standard Operating Procedures) with a full SOP build and tracking plan for client recruitment processes. (Finalized in new role.)Built talent pipelines for multiple roles to provide continual sourcing activities via multiple channels in Gem and SmartRecruiters. Oversaw the training and development of sourcing skills for Sourcers and/or individuals with candidate sourcing responsibilities to ensure skillsets are built and maintained. Metrics and KPI management tracking of recruiter fill goals for various leaders utilizing spreadsheets (Excel, Smartsheets) with data pulled from various channels (ATS - Workday, SmartRecruiters, etc.).

Wauwatosa, Wisconsin, Us

Directly managed a recruiting team of 16 Recruitment Support (RS) members, including 10 global team members located in the Philippines in the semiconductor industry.Oversaw all aspects of recruitment support operations, including phone screening, resume review, interview scheduling, intern scheduling and process management, FIX (Full Time) and FLEX (Temporary Positions) operations divisional support, sourcing and campaigning.Was responsible for updating reports on recruiter fills versus goals for leadership and troubleshooting billing issues. Built a tracking process for this.Assisted in delivering leadership trainings/courses for the client recruitment team and actively participate in divisional meetings, providing input and feedback on recruitment support operations.Achievements: Developed comprehensive process documents for recruitment support operations. Established efficient filing processes for documents and metrics.Implemented key performance indicators (KPIs) for recruitment support operations. Rolled out divisional Subject Matter Experts (SMEs) to enhance recruiter support by providing them with a single point of contact for needs. These experts take on indirect leadership responsibilities and assignments.Built an in-depth support operations tracker that encompasses multiple tabs for support operations including candidate screening data, sourcing data, time-to-task metrics, KPI’s and tracking thereof, project tracking, etc., and rolled it out to all divisions for collaboration.Maintained zero turnover in my department on factors related to controllable items.Built multiple divisional up-skilling plans for continuous education.Designed and presented a leadership course on Dale Carnegie’s book: How to Win Friends and Influence People.

Wauwatosa, Wisconsin, Us

Developed and executed recruitment and sourcing strategies for the global client's First Line Support (FLS) Engineering division in the semiconductor industry.Managed ATS (Cornerstone / WorkDay) and CRM (Cielo TalentCloud / SmartRecruiters) functions for candidates and open requisitions.Conducted hiring manager intake calls, screened candidates, scheduled interviews, and facilitated the offer process.Assisted with various support needs across other divisions, including managing trackers, resume review, scheduling and conducting phone interviews, and attending hiring manager meetings/intakes.Additional responsibilities and acknowledgements: TalentCloud ACE (Accredited Cielo TalentCloud Expert), New Recruiter Trainer, and provided indirect leadership over the Manila and SDO ASML team from December 2021 to June 2022, when I took over the management of the team.Led a successful initiative to standardize the phone screen process, implementing a Microsoft Excel tracker to streamline candidate processes from sourcing to hire. Presented the process map and instructions to all teams.

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Mt. Crawford, Va, Us

Full-cycle recruitment and selection process of candidates to fill open heating, ventilation, Air Conditioning, plumbing and piping positions in our organization.As the first and only Recruiter on staff, I built and managed all recruiting operations for the following areas of Virginia: Winchester, Harrisonburg, Charlottesville, Leesburg, Lynchburg, Ashland, & Mount Crawford.Creator and manager of social media content and marketing at the RBI Facebook Careers Page (750+ followers): https://www.facebook.com/RBIvaCareers/Accomplishments:Obtained my SHRM: Talent Acquisition Specialty credential.Updated and revised all prescreen and phone interview documents into a new format that's more user friendly.Built an electronic application to supplement our paper one - it's now uploaded to the company website's careers page & can be e-mailed to our HR department.Through collaboration with a local marketing agency, created outreach videos for social media & revamped our company careers page.Through collaboration with a local printing company, revamped our company careers informational pamphlet titled: "Build your future with Riddleberger Brothers, Inc."Claimed the company's Indeed page & completely rebuilt it, helping it to stand out more to candidates seeking new opportunities.Became an active member on LinkedIn, April 2018, to help expand our company's LinkedIn presence.- Increased to 27,000 followers in the first year.- Became an active content creator July 20, 2019 and by October 18, 2019, I hit my first 1,000,000 post views.- Created a LinkedIn group titled: Jobs and Careers: "Open Forum for Job Seekers, Recruiters, and Employers" to help fill job opportunities & put people back to work.- Started a personal brand, #ChrisCares.Graduated from Dale Carnegie's: Skills for Success program & became a volunteer coach/graduate assistant for following courses.

Springdale, Arkansas, Us

Provided direct/indirect supervision, review, and direction of second shift poultry production/manufacturing staff members - 500 at the Edinburg, VA location and 250 at the Harrisonburg, VA location. Successes:Created and maintained a BRC Global Standards (food safety certifying body) HR Manual ensuring compliance with all Human Resources criteria. This included ensuring SOP’s were updated and document control was maintained. Was told my manual, post creation, was “…the best they ever saw,” and was told it was a best practice for tracking, which caused future audits to be simplified when reviewed by repeat auditors. Created/Updated/Revamped all Job Descriptions for the plant and outside locations.Developed and presented several Leadership Training courses to the Management/Supervisory team. Led a United Way Workplace Fundraising Campaign in 2015/2017 that both resulted in the company receiving recognition awards (~$25,000+ raised each time)Maintained production staffing levels at, or above, 100%.Re-initiated organizational engagement with Skyline Literacy, a local nonprofit organization dedicated to promoting learning and literacy throughout the Shen. Valley.Through team collaboration, managed a trial process for a shadowing opportunity titled: Job Preview Program.Managed a "Buddy System" program which provided new hires a "Buddy" to assist them with the training and onboarding process. Developed a United Way tracking spreadsheet for team member donations that was dispersed community-wide.

Harrisonburg, Virginia, Us

Was responsible for the day to day supervision and management of the physician practice, ensuring compliance with Joint Commission, DNV, and other regulatory agencies.Successes:Strategic planning and project management responsibilities pertaining to the start-up of a new office location, titled: Sentara RMH Spine Center, from start-to-finish.Design-Team Member for the new Sentara RMH Orthopedics Center.Negotiated a better price for a departmental medication utilized in joint injections that saved the organization~$40,000+/year.Through strategic planning, and departmental customer service training, increased customer satisfaction scores in several metrics (scores obtained via HCAHPS [Hospital Consumer Assessment of Healthcare Providers and Systems] surveys).Assisted the Sentara RMH Leadership Team in the development of hospital-wide customer service initiatives that increased Customer Service metrics across the board (via results of HCAHPS [Hospital Consumer Assessment of Healthcare Providers and Systems] surveys).Assisted in the Recruiting/Onboarding Process of new providers and team members, created/updated new policies and practices for the department, and developed a PAR Spreadsheet for departmental supplies.Assisted hospital leadership with program development/roll-out efforts, that pushed the “No-Complaining Program” initiated in my prior role in the organization, hospital/Sentara-wide (continuation from prior position).Sentara RMH Safety Coach - Responsibilities include peer-to-peer coaching on the use of safety tools, providing positive feedback to peers, and acting as a safety resource for the East Market Street office of Sentara RMH Orthopedics and Sports Medicine.

Harrisonburg, Virginia, Us

Specific positional responsibilities included:Designed a system-wide training module for the Sentara Healthcare Leadership Team on ISO 9001:2008.Through departmental collaboration, I created the Sentara RMH Scope of Service document that ensured the hospital's compliance with DNV SM.3 - Department Scope of Service - DNV (Det Norske Veritas) is a Hospital Accreditation Provider.

Harrisonburg, Virginia, Us

Administrative duties pertaining to running a front desk, scheduling surgical procedures, maintaining departmental contracts, minutes, etc. Successes:Wrote a Training Manual for Surgical Scheduling and front desk operations.Complaint Fast – A Fun Month of Positivity - Customer Service Program - A fun, month-long program, designed to raise awareness of the negative effects of complaining. The goal of the program was to decrease contagious mindless complaining.No-Complaining Program for Customer Service - A Sentara RMH hospital-wide continuation of the Complaint Fast program. This program later went system-wide at Sentara Healthcare.Surgical Scheduling - Office Training – Departmental program to provide Surgical Scheduling Training to onsite/offsite medical offices.Waiting Room Rounding - Secretarial rounding for outcomes in waiting rooms every 15-30 Minutes.Positively Purple - No-Complaining Day, each Monday.Sentara RMH Ambulatory/Outpatient Customer Service Committee – Co-coordinatorSentara RMH Perioperative Services: Customer Service Council – Founder and Chair.Sentara RMH Service Excellence Week Planning Committee – Coordinator of all departmental No-Complaining Program testimonials. (2012 Committee Member)Sentara RMH Employee Gifts Campaign - Department coordinator of all staff donations (2011 / 2012)Sentara RMH United Way Campaign – Department coordinator of all staff donations (2010 / 2011)2011 9th Annual Race to Beat Breast Cancer 5K – Co-coordinator of a departmental team: Pink Mafia, whom walked to raise money to support Breast Cancer Treatment in the Shen. Valley.

Harrisonburg, Virginia, Us

Specific positional responsibilities included:Transported inpatient patients for radiological procedures/exams. Provided direct patient care, as needed. Was responsible for the transport dispatch of 5 Radiology Transporters for inpatient radiological procedures/exams. Ensured patients were where they needed to be, when they needed to be there. Was responsible for the reporting of department metrics, including transport numbers, safety sheets, etc. Managed the time and attendance of department staff, ensuring accuracy of hours, etc.

Bachelor Of Science (B.S.), Health Services/Allied Health/Health Sciences, General

Leadership Development, Skills For Success