Oversaw performance management initiatives and coached managers and supervisors on disciplinary action and performance management procedures.• Instrumental in fostering a teamwork/open-door environment conducive to positive dialogue across the site.• Supported professional development, executive coaching, and management skill training, through Strategic Human Resources Business Partnerships.• Revised job descriptions across all levels. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position.

Served as business partner and coach by providing guidance and support to managers and employees on employee relations issues, problem solving and conflict resolution. Partnered with business leaders to plan and implement leadership development strategies. Supported professional development, executive coaching, and management skill training, through Strategic Human Resources Business Partnerships.• Addressed business needs touching all HR functions and capabilities including employee engagement, culture, talent acquisition, talent management, compliance and employee relations.• Successfully increased female and minority representation on the Software Development teams from 5% to 27%.• Implemented 360 team feedback process which helped teams develop trust, increase effectiveness and mitigate conflict between team members.• Championed the reduction of benefits costs annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.• Partnered with leadership to resolve complex employee relations issues; conducted effective and thorough investigations keeping all cases out of litigation.• Launched a wholly new HRIS which streamlined benefit, vacation, and talent management processes.• Reviewed current business practices and recommended solutions for higher efficiencies. Such as evaluating succession plans, preparing for growth or reductions in force.

Provided guidance and support to managers and employees on employee relations issues, problem solving and conflict resolution, which mitigated legal risk.• Worked with benefits broker to structure benefits offerings which were both cost effective to the company and affordable to the employees.• Recruited for all staff positions.• Continuously improved the interviewing process to standardize process and to align with company-wide objectives.• Designed and implemented a college recruiting strategy to attract and develop IT professionals to create an employer of choice brand.

Managed multiple simultaneous end-to-end software implementations for integration with the MEDITECH Healthcare Information System (Point to Point interfaces, data conversions, internally developed software and training)

• Saved the company $30k per month with self-directed cost cutting measures