I create order from chaos and growth from order. As the former founder of a multi-year Inc500 ranked fast growth company, I dive into complex situations to assess, build and lead best-in-class organizations. With a focus on working as a member of the C-Suite in companies seeking to scale, I find ways to acquire and retain customers, improve cash flows, improve processes, all resulting in increased customer satisfaction while driving profitability and higher valuations.I have diverse skills - from operations to tech to finance. I lead, I strategize, I have a strong financial and legal background. I've evolved my experience over the years by constantly learning - from coding and SEO, to M&A and leadership - and draw from my successes and failures to build highly functioning teams to drive scalable growth using modern strategies and tactics.A few things I've done?• Took an underperforming SaaS company that was burning significant cash to a >$2M ARR platform with positive EBITDA, positive Net Profit and positive cash flow with savings in the bank to invest into further growth.• Built and led a hypergrowth company while managing cash flow, positive NPS, strategy and tactics.• Moved churn at a SaaS company from over 8% to under 1%.• Built an outsourced managed and professional services team to augment a SaaS offering adding 35% to revenues and 18% to profits.• Built a comprehensive sales playbook along with implementing tools like Salesforce to ensure unified processes and a 360 degree view of customers from prospect to expansion.• Built operational practices to move individual knowledge into corporate documentation minimizing the impact of a changing workforce and reducing training time from over six months to under three.• Implemented cross-departmental communications and escalation methodologies to radically improve time to fix issues and customer communication, resulting in a 38% increase in customer sat.While I have significant experience in various verticals such as SaaS, E-Commerce, Information Security, IT, Consulting, SEO plus SLED, to me verticals are easy to learn but maximizing team performance is a skill learned only with significant experience.And to satisfy keyword searches, other areas with deep experience: Marketing, Sales, Jira, investment, decks, pitching, due diligence, legal, board management, content marketing, Wordpress, Agile, PaaS.