Christopher Labatt-Simon Email & Phone Number

New York, New York, US

- Second in command of this growing e-commerce SaaS company. Provide an alter ego to my excellent CEO in strategy and product development, and complement his broad skills by focusing on customer facing components and the "business" of the company (i.e. customer support, professional services, sales, marketing) in addition to HR, finance and legal..

New York, New York, US

SureDone provides a scalable and unified e-commerce platform for managing listing, orders and fulfillment to multiple online channels, including eBay and Amazon. Enter and manage your products in a single interface and list everywhere. Highly scalable enterprise level bulk product management plus a comprehensive API for extending and integrating.- Senior.

New York, New York, US

• SureDone is a fast-growth funded startup and is a recognized leader in the multichannel e-commerce space. Through the use of our product, our customers are able to work less, sell more product, reach more people and.
• Be part of the leadership team providing growth, operational and strategy development to this rapidly growing SaaS company in their next phase of development.
• Overall responsibility and management of the Onboarding, Training, Tier 1 and Tier 3 Support and Account Management groups to ensure our platform, services and support are aligned with our customer's objectives and.
• Responsibility of developing new processes and approaches to make the onboarding and support processes more efficient and effective while improving the level of customer touch they provide
• Responsibility for identifying root causes for customer churn and implementing new methods to improve customer retainment
• Lead various strategic business development, marketing, technology, finance, HR, process, and operational activities.

Troy, NY, US

• Short term role to provide high impact growth oriented changes. Ithos Global is a leading enterprise software solutions provider focused on international regulatory compliance reporting throughout product lifecycles in.
• Be part of the leadership team providing growth, operational and technology strategy development to this rapidly growing software company in their next phase of development.
• Overall responsibility and management for the continued development of a Software as a Service (SaaS) version of the Ithos Global software suite, including working with external and internal staff to develop.
• Lead the charge to enhance the existing quality controls and processes around our comprehensive international regulatory content updates and additions.
• Support the development of strategic materials, relationships and internal structures while leading the search for continued funding events and M&A activities.
• Assist with activities and management of key accounts ensuring their delight with our products and services, and developing strategic roadmaps to focus on their future success.

• Internet Marketing Ninjas employs approximately 100 people and specializes in organic search engine optimization with a focus on link building campaigns. In addition, they offered a suite of SEO tools and web design.
• Direct management of the Application Development, Creative/Web Design, Information Technology and Community Operations departments, in addition to supporting legal, corporate operations and finance components of the.
• Led several successful high tech acquisitions including due diligence, negotiations, legal oversight, financial oversight, closing and post-acquisition integration
• Developed solutions focused on the delivery of SEO on-page web development and conversion optimized web sites while maintaining branding and artistic look and feel
• Managed the operations of several Internet communities with memberships exceeding one million users
• Implemented standards, operational policies and procedures to radically improve employee and departmental accountability, visibility, communications and scalability.

Albany, NY, US

• Post-transition of the D&D Consulting acquisition, my focus is on new market development, customer development and retention, product development and on M&A activities with our parent private equity holding company.
• Analyze and develop programs to address new market segments enabling the delivery of cloud based services to these markets.
• Identify strategic acquisition or investment targets and perform due diligence to understand their offerings, the opportunity they present, their industry, competition, investment requirements, investment return.

Albany, NY, US

• D&D Consulting was acquired by a private equity firm with holdings in cloud computing and managed services. My initial focus was on transition, integration, product development and business development involving.
• Architect new cloud, managed services and recurring revenue product and service offerings for D&D Consulting utilizing capabilities from our existing solution set and the solution sets of sister companies within the.
• Interface with employees, strategic customers, and partners to develop sales opportunities leveraging our existing and new advanced and emerging technology solution sets
• Work with new management team to transition financial and human resource functions to existing portfolio companies of the acquirer

Albany, NY, US

• During this time my primary role was to position D&D Consulting for acquisition.
• Independently, and also utilizing M&A firms, identified organizations that could be considered a potential suitor of D&D. Developed relationships with these organizations and correctly positioned D&D as a strategic fit.
• Developed business summaries and presentations highlighting strengths, skills, capabilities and performance of D&D
• Developed financial statements, forecasts, cost analyses, utilization reports and other financial and operational documents for use in due diligence
• Analyzed, proposed and negotiated deal structures with suitors

Albany, NY, US

• In this role I established and grew a technology organization from no revenue and capital to near $10mm in top line revenue including $1.8mm in professional services. D&D Consulting focuses on providing IT solutions.
• Set organizational strategy including company focus, product and service set and organizational structure
• Develop and implement advanced and emerging technology solutions and capabilities within the D&D sales and engineering teams and promote these solutions to customers and partners
• Manage day to day operations including financial oversight, executive leadership, decision making, service delivery, marketing and sales and other operational functions as required
• Analyze financial performance and key performance indicators and adjust corporate approach as necessary to improve profitability, increase efficiency and ensure appropriate levels of expenditure
• Develop and execute restructuring plans as necessary, inclusive of employees, partnerships, service offerings and fixed and variable expenditures

Management

Education record