Working as part of the Group Asset Protection Leadership team I am responsible for the delivery of our sell more lose less strategy in our 630 UK and Ireland stores.

Leading over 2000 colleagues in 18 Full Line and Simply Food stores in South East London to transform our business and make everyday remarkable for our customers. Including 3 major sites in Bluewater, Bromley and Croydon.

- Head of Region for 23 stores in London leading 1300 colleagues to deliver business leading results and transformation through an empowering and trusting style which coaches, grows and develops talent.- Led the region through the ambiguity of the 2020 COVID lockdown, reshaping the business to ensure continued profitability and emerging never the same again. - During time in role led a 10% improvement in customer net promoter service scores. - Business leading engagement scores of over 90% in August 2020 colleague talk straight survey.- New store opening to a business leading standard with consistent beat to sales forecasts following launch. - Successful roll out of colleague transformation programs including automated scheduling system and Microsoft teams with colleague adoption doubling in 6 months.

- Director Kingston First.- A split site top 25 store with sales in excess of £50m.- High levels of colleague engagement and business leading delivery of transformation programs.

- Store Manager of a top 25 store with an annual turnover in excess of £52m leading, developing and empowering a team of 6 Commercial Managers, 24 Section Managers and 370 Customer Assistants to make every moment special for our customers. - Supporting the Head of Region and regional team in the strategic delivery of the business plan on a region which has annual sales in excess of £300m. This includes holiday relief cover for the Head of Region. - Director Norwich BID- Q4 16/17 Regional Store Manager of the quarter- Q4 17/18 Regional Store Manager of the quarter - 2017/18 Regional Store Manager of the year

- Store Manager at Reading which is a Major in town store with a turnover of £40m+ pa- Led a team of 5 Commercial Managers, 15 Section Managers and 250 Customer Assistants through a full clothing redevelopment of the store. - Reading BID committee member- Participant in the Stanford GSB flagship Ignite program which visited London for the first time in 2015 and teaches innovaters to formulate, develop and commercialise their ideas.- Q1 2016/17 Regional Store Manager of the Quarter

- Responsible for running the highest returning floor in the estate and one of the senior management team in the International Flagship store of the business - Key achievements include improving colleague positivity towards the management team by 25% YOY, leading the delivery of the Menswear reappraisal scheme and high profile product launches and store visits. - In role as regional and store customer service lead demonstrated innovative and inspirational ways of working at both store and regional level to deliver an improved customer satisfaction performance and delivery of the business KPI

- Ground Floor Womenswear Manager at the International Flagship Store of the business- Led a modernisation of the Womenswear in store presentation proposition as part of the business brand reappraisal of Womenswear

-Store Manager of High Profile Foods and Clothing Store in Central London located opposite to Head Office. - Leading a team of 2 Commercial Managers, 6 Section Managers and 115 Customer Assistants to deliver across all KPI's.- Led the brand values to the highest standard to create an enjoyable and inspiring multi channel shopping experience for our customers.- Q4 12/13 Regional Store Manager of the quarter

- Responsible for the delivery of cost and efficiency savings across the 23 stores on the Central and North London Region. - Also responsible for the Flagship Store of the business.- Redeployed £300k of staffing resource to get our people in the right place at the right time for the customer. - In addition to the regional role, produced One Best Way Policies for implementation across the entire estate. This involved extensive stake holder engagement across the business.

- Responsible for the delivery of all business KPI's in this high profile Top 50 Food Hall.- Led a team of 4 Section Managers and 90 Customer Assistants.- Number 2 to the Store Manager in this Large High Street Store.