Chris Luu Email & Phone Number

Toronto, Ontario, Canada

Chelsea Toronto Hotel

Toronto, Ontario, Canada

Oversees the housekeeping department, lead, train, and supervise the team members with the hotel standards. Managing the department’s budget and supplies.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Supervise coordinate and schedule the activities of staff who prepare, portion and serve food. Organize stock and equipment, order supplies and oversee building maintenance, cleanliness and security. Plan and work to budgets, maximize profits and achieve sales targets set by head office. Responsible for recruit new staff, and train and develop existing staff follow brand’s standards.

Supervising 4 stores located in Toronto, including the setting of franchise’s style guides, brand guidelines, brand vision and make sure all locations follow brand’s standards.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Manager of the Day lead a team of 10-20. Greeted guests and showed them to their seats. Explained the menu and upsold key menu items. Handled cash and credit card transactions.

Hanoi, Vietnam

Greeting guests and visitors warmly and make them feel welcome and attended. Benchmarked express process for IHG Rewards members. Provide guest assistance or information and attend to their wishes and requirements.

Hanoi, Vietnam

Greeting guests upon their arrival and providing a hospitable welcome. Processing customer payments and presenting them with the bill upon check-out. Assisting guests who request additional services including catering, wedding bookings, and retreat activities.