At Fiserv, my role as Client Program Manager II centers on fostering robust client relationships and spearheading initiatives that align with their strategic objectives. With certifications in Project Management (PMP) and Scrum Product Ownership (A-CSPO), my approach integrates structured project management with waterfall and agile methodologies. My team focuses on the entire credit payments space; my specialization in credit modernization and API strategy deployment is transforming the way my top-tier client operates.The synthesis of my skills in client engagement and technology initiatives has driven the development of a new credit card offering, demonstrating my dedication to client satisfaction and project excellence. My experience in managing a portfolio of projects and representing client feedback ensures end-to-end service delivery that supports Fiserv's commitment to innovation and client success.My background in project management dates back to 2010, having engaged in cloud migrations, technical rollouts, product launches, and process improvements.
Listed skills include Leadership, Strategy, Marketing, Data Analysis, and 50 others.