Chris Maclachlan Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Melbourne, Australia

Administer Windows and Linux systems to provide highly-available production applications and web services. Deploy and manage workstations connected to said applications. Provide on-site support of managed printing and ID card systems and hardware. Maintain technical and user documentation for systems, and liaise with clients and colleagues on projects and support issues. Database administration (MS SQL Server) as well as some software development and scripting is also involved.

Orlando, Florida Area

Provided front desk guest services and assisted with back-of-house operations at Disney's Wilderness Lodge. Aimed (and succeeded!) to create magic and ensure the happiness of every guest I encountered. (This position was held during participation in the Disney International College Program).

Diamond Creek, Victoria

As a network administrator at the college, I was required to service the school's various Information Technology systems. This covered all areas of I.T., from replacing damaged hardware and routine maintenance to application development and major upgrades. Due to the nature of education, I was frequently approached by staff with new and unique challenges for their classes requiring innovative, budget-conscious solutions. Key responsibilities included: - Maintain the school's Windows and Linux-based servers and applications, as well as core infrastructure (Active Directory, Group Policy, Squid proxy, Postfix email, Apache web servers). - Oversee deployment of new hardware and software upgrades, as well as technologies such as new student record systems and interactive whiteboards. - Provide extensive hands-on support, training and assistance for staff, especially those without strong technology backgrounds. - Develop internal web applications, mostly in PHP, including a student details directory for staff, an assignment turn-in portal, password reset tools, and some Moodle (learning portal) plugins specific to the site. Wrote data synchronisation scripts to automate account provisioning and maintenance.

In my role at Trinity Digital, I was required to provide Desktop and Server support for Trinity's various support clients, on Windows, Mac and Linux platforms, as well as configuring and maintaining network hardware (such as routers, access points and printers). Occasionally I was able to be involved in planning networks from scratch, "roll-out"​ of new server and desktop solutions, and upgrades to existing client and internal infrastructure. Customer Support was provided both remotely, by phone, email and help-desk software, and on-site. Responsibilities also included maintenance and administration of the company's web and mail hosting services (Postfix and Apache; MySQL, PHP and PostgreSQL), as well as some web development (mostly maintenance of existing PHP code).

Kingsbury, Victoria

This was an Apprentice position - while working with Blaze I.T. I earned my Cert. III in Information Technology. - Developed web (PHP and MySQL / PostgreSQL) applications, including a hosting & DNS control panel for clients, help desk software, and a web-based administration portal for an internal product. Extensive documentation writing was also required. - Set up, deployed and maintained customer web and email hosting services- Provided support and consulting for contracted customers' network and server environments and applications; and research and proposals for potential new contracts.