Christopher Manning Email & Phone Number

Alpharetta, Ga, Us

MANNING Strategy & Design, LLC creates meaningful and innovative end-to-end experiences that help brands connect with their valued customers. The focus is on innovation, execution, and mentoring teams to ensure Human-Centered Design (HCI) remains a priority.Design Thinking Integration:• Client-Centered Solutions: Placing clients and their users at the center of solution development through Design Thinking.• Cross-Disciplinary Teams: Assembling diverse, cross-functional teams to generate innovative and effective solutions.• Empathy and User Research: Prioritizing empathy and user insights through interviews, surveys, and observations to understand user pain points and desires.• Rapid Prototyping and Iteration: Bringing ideas to life quickly and refining them through iterative testing and feedback.• Workshops and Training: Fostering a culture of innovation by equipping participants with Design Thinking tools and methodologies.• Digital & Technology Integration: Combining Design Thinking with digital and technological advancements to help clients transform their businesses.• Holistic Problem Solving: Applying Design Thinking to solve complex business problems, improve processes, and drive strategic initiatives aligned with long-term goals.By leveraging Design Thinking, MANNING Strategy & Design better understands client needs, fosters innovation, and creates impactful, user-centered solutions that drive both business and technological transformations.

Duluth, Georgia, Us

Established and built the Design Thinking & User Testing Center of Excellence, driving an enterprise-wide digital transformation. This initiative delivered consistent digital solutions across the field, clients, and home office, fostering a user-centered design culture. The result was increased customer engagement and satisfaction by effectively addressing customer pain points.Key Responsibilities & Achievements:• Enterprise-Wide Impact: Spearheaded the development of digital experiences like MyPrimerica and Next Gen Life, significantly enhancing Primerica’s financial product suite and sales tools. The success of MyPrimerica paved the way for further innovative solutions.• World-Class Design System: Led the design, development, and deployment of a comprehensive Design System, ensuring consistency and quality across all digital products. This resulted in a more cohesive and seamless digital experience for both representatives and clients.• Scalable DesignOps Practices: Established DesignOps best practices, scaling design capabilities to meet growing demands. Efficiently managed resources, optimizing time and costs, which led to successful business outcomes while exceeding stakeholder expectations.

Charlotte, North Carolina, Us

Established and built the UX Design Center of Excellence at SunTrust/Truist, leading to the creation of top-tier digital and physical banking experiences and design standards. This initiative significantly increased customer engagement and loyalty, particularly for SunTrust’s Personal and Small Business banking clients.Key Responsibilities & Achievements:• Collaborated closely with SunTrust's Private Wealth executive team to develop tailored experiences for high-net-worth clients, leveraging user research and CX/UX best practices. This resulted in customized solutions that addressed unique needs and provided financial clarity on investments and generational wealth growth.• Championed design strategy for CX&UX and Accelerator Studio teams, fostering strong partnerships across all lines of business within the bank.• Developed digital experiences for Private Wealth, Commercial, Small Business, and SunTrust.com.• Evangelized and educated on Design Thinking methodologies and Strategic Foresight (Futures).• Maximized vendor relationships and investments by educating the enterprise on UX research.• Designed consistent and connected physical and digital banking experiences, based on insights from primary and secondary UX research.

Atlanta, Ga, Us

Provided creative leadership and design strategy at the enterprise level at Equifax, collaborating with both marketing and product teams. Played a pivotal role in setting UX design direction and establishing standards for in-house marketing and product design strategies.Led both B2C and B2B business units, managing third-party vendors and identifying opportunities to save time and costs while maintaining a focus on user needs. This approach ensured that the digital suite of products was consistently delivered on time and met performance targets.Experience includes driving best-in-class end-to-end digital experiences across various platforms, including social media and direct response marketing. Additionally, fostered strategic partnerships with major brands like the Atlanta Braves and Atlanta Falcons, enhancing market presence.

Atlanta, Ga, Us

Creative lead for Equifax Personal Information Solutions. Established and directed digital design communications for the B2C business unit. Developed brand identity and guidelines, and produced detailed style guides and systems. Played a key role in establishing an innovation-forward design culture specializing in the credit and financial markets.

Atlanta, Us

Brand identity, and product designer for digital marketing agency focused on developing end-to-end brand experiences.Notables include UX creative design, new product innovation, and creative design strategy.Provided design thinking, brand strategy, creative, and art direction consulting for small to mid-sized businesses.

Team lead, art director, and designer for marketing start-up. Servicing companies within the health care, credit reporting, informationand communication technology industries.

Armonk, New York, Ny, Us

Art director and designer for global brands specializing in B2C, B2B, Entertainment, and Sporting Event experiences.Clientele included the NYSE, Grammys, Roland Garros French Open, NBA, PGA, and Gortex.

Atlanta, Ga, Us

Collaborated with design team to conceptualize, design, and implement innovative branding systems. Experience allowed me to work with both designers, and environmental architects for such accounts as Delta, BASF, Thomas Concrete, The Chick-Fil-A Peach Bowl,The Georgian Golf and Country Club, as well as the winter Olympic bid for Kalgenfurt Austria.

Bfa, Graphic Design

Georgia Tech Executive Education Design Thinking Program