Chris Manuel Email & Phone Number

West Allis, Wisconsin, United States

Germantown, Wi, Us

Responsible for corporate data processing, networking, warehouse management systems and applications for over 200 users across multiple locations, including field personnel. Manage acquisition and lifecycle of PCs and servers, ensuring licensing compliance, and maintaining network and telecom services, including cloud-based servers. Oversee PCI and regulatory compliance for accounting and e-commerce divisions, and ensure network security through regular testing and user education.Lead IT budgeting with projections exceeding $750,000 annually. Successfully established and migrated services for over 250 clients, including seamless work-from-home transitions during the pandemic. Create and manage PC rollouts and refresh programs, keeping equipment updated to security standards with RMM tools.Led IT integration of acquired companies, ensuring smooth system onboarding and cultivating strong vendor relations. Implemented cloud-based servers, including AWS, Microsoft, and Google platforms, as well as secure file transfer, EDI, and MS 365 migrations. Managed DNS for multiple websites and services.Implemented and administered ShoreTel/Mitel VOIP systems, including a 20-representative call center with after-hours support, and negotiated telecom contracts. Currently leading the migration to RingCentral.Designed and implemented network infrastructures for business relocations and acquisitions, managing all technical and infrastructure needs. Additional responsibilities include automation systems, building maintenance, HVAC, and fire suppression.Administer NetSuite ERP, guiding staff on integrations and reporting. Actively exploring AI technologies with a focus on security and compliance.If it has a blinking light it is my domain!

Waukesha, Wisconsin, Us

Responsible for maximizing the functionality of the current IT system. Managed current phone system and all telecommunication systems while reestablishing the corporate call center. • Researched and recommended new, modern ERP system implementation, migrating from established AS 400 system. • Project managed all networking and IT functionality during consolidation from four locations to one. Oversaw all wiring systems, diagramming, and network configurations. Orchestrated off-hours migration, with no loss of work hours. • Implemented a new e-commerce system, including credit card gateways and EDI transactions.

Milwaukee, Wi, Us

Designed, developed, and supported the corporate IT infrastructure, including voice/data networks, system administration, help desk support for all desktop systems, and Data Center Management Exchange email administration.

Us

• Managed large scale server environment; Windows and Macintosh on multiple domains on the same LAN/WAN. • Network environments include Windows Server 2003 in Active Directory Mixed-Mode. • Provided end-user training and support on specialized software and platforms. • Successfully deployed and maintained multiple VMWare servers• Extensive phone and on-site customer interaction field service worldwide within our company, tiers 1 through 3• Provided support for PC, Macintosh and network systems to ensure stable, efficient, secure delivery of all IT systems to all end users. • Installed configured, administered, maintained, and fine-tuned a network infrastructure and server platforms throughout the organization. • Managed helpdesk and building support staff • Supported servers and workstations remotely via VNC and Remote Desktop• Documented system problems/resolutions and updated run books during public stock transition of company. Involved in Sox and COBIT activities.• Managed numerous projects at multiple locations with tight deadlines associated with newspapers and other publications. • Received recognition for high Return on Investments. (ROI)

Us

• Managed 150 server environment; Windows and Macintosh on multiple domains on the same LAN/WAN • Network environments include Windows Server 2003 in Active Directory Mixed-Mode • Provided end-user training and support on specialized software and platforms• Successfully deployed and maintained multiple VMWare servers• Extensive phone and on-site customer interaction field service worldwide within our company, tiers 1 through 3• Provided support for PC, Macintosh and network systems to ensure stable, efficient, secure delivery of all IT systems to all end users • Installed configured, administered, maintained, and fine-tuned a network infrastructure and server platforms throughout the organization • Managed Help Desk and building support staff • Supported servers and workstations remotely via VNC and Remote Desktop• Documented system problems/resolutions and updated run books during public stock transition of companyInvolved in Sox and COBIT activities• Managed numerous projects at multiple locations with tight deadlines associated with newspapers and other publications• Received recognition for high Return on Investments (ROI) on infrastructure and telecom projects

Us

• Managed 150 server environment; Windows and Macintosh on multiple domains on the same LAN/WAN • Network environments include Windows Server 2003 in Active Directory Mixed-Mode • Provided end-user training and support on specialized software and platforms• Successfully deployed and maintained multiple VMWare servers• Extensive phone and on-site customer interaction field service worldwide within our company, tiers 1 through 3• Provided support for PC, Macintosh and network systems to ensure stable, efficient, secure delivery of all IT systems to all end users • Installed configured, administered, maintained, and fine-tuned a network infrastructure and server platforms throughout the organization • Managed Help Desk and building support staff • Supported servers and workstations remotely via VNC and Remote Desktop• Documented system problems/resolutions and updated run books during public stock transition of companyInvolved in Sox and COBIT activities• Managed numerous projects at multiple locations with tight deadlines associated with newspapers and other publications• Received recognition for high Return on Investments (ROI) on infrastructure and telecom projects

Milwaukee, Wi, Us

•Maintained a medium sized LAN of about 60 workstations and servers locally and remotely running Windows 3.1, 95, 98, and 2000•Led help desk, installed hardware and software upgrades, configurations, phone support, backup, purchasing, and instruction•Responsible for two-way radio, Nextel communications, security systems administration, email administration, and computerized HVAC controls•Transitioned to a computer based tool inventory system

• Developed and repaired workstations, servers, and printers, and installed hardware and software for all external clients. • Designed and wired network and phone systems• Development with FileMaker Pro and ZPIX-Datalink• Fixed potential problems and worked in tandem with external sales staff at prospective client sites.