Chris Marinelli Email & Phone Number

Melbourne, Victoria, Australia

Australia

Melbourne Cbd

Melbourne, Australia

Armadale, Victoria

Responsible for identifying and developing growth opportunities for the StayConnected product – a Telstra white label offering sold via Mobile phone purchase – and all associated project delivery tasks.Key responsibilities: - Product analysis and identification of growth opportunities - Development of SLT Governance packs - Vendor relationship management - Report development - Financial model development - Project delivery tasks

Melbourne, Australia

Accountable for the development of strategic and operational solutions to support key Telstra Mobile offerings, whilst influencing key sales channels (Contact Centre, Global Contact Centres, Retail, Digital) to support key strategic sales objectives to support actions to drive sales in all channels. Key responsibilities: - Reviewing current channel sales model to determine its effectiveness in the Retail channel - Researching and developing an alternative selling model to… Show more Accountable for the development of strategic and operational solutions to support key Telstra Mobile offerings, whilst influencing key sales channels (Contact Centre, Global Contact Centres, Retail, Digital) to support key strategic sales objectives to support actions to drive sales in all channels. Key responsibilities: - Reviewing current channel sales model to determine its effectiveness in the Retail channel - Researching and developing an alternative selling model to drive incremental revenue - Delivering executive reports based on analysis of sales data, highlighting fluctuation drivers - Analysing outputs from Executive Telstra Consumer and Business sales meetings and; - Determining impacted areas to drive change. Show less

Melbourne, Australia

Assigned as the Governance & Feasibility Lead, charged with chairing the weekly Go-to-Market Governance and Feasibility Scope forum (30 attendees), and assessing all initiatives entering the GTM space for feasibility prior to delivery into the channel.Key responsibilities: - Review all consumer and business GTM activity - Act as the key contact for the group in relation to GTM processes - Review and understand product and marketing offers and impacts on other offers… Show more Assigned as the Governance & Feasibility Lead, charged with chairing the weekly Go-to-Market Governance and Feasibility Scope forum (30 attendees), and assessing all initiatives entering the GTM space for feasibility prior to delivery into the channel.Key responsibilities: - Review all consumer and business GTM activity - Act as the key contact for the group in relation to GTM processes - Review and understand product and marketing offers and impacts on other offers - Review ability of customer-facing channels to absorb work being generated from product offers - Identify where issues were generated by offers entering the GTM space - Ensure correct engagement of stakeholders to manage and develop solutions. Show less

Melbourne, Australia

Appointed as Program / Project Manager with responsibilities spanning various go-to-market projects, including:Transformation: Led the Telstra Business Transition project team, managing all IT transformation activities affecting Business and Product processes, Front of House and Service Centres. Scope of work included definition of IT transformation impacts on the business, obtaining senior management sign-off on a recommended scope of work, and implementation of required changes… Show more Appointed as Program / Project Manager with responsibilities spanning various go-to-market projects, including:Transformation: Led the Telstra Business Transition project team, managing all IT transformation activities affecting Business and Product processes, Front of House and Service Centres. Scope of work included definition of IT transformation impacts on the business, obtaining senior management sign-off on a recommended scope of work, and implementation of required changes across Telstra Business. Business Broadband: Led the go-to-market activities for new Telstra Business specific broadband plans and related campaigns. Established a new cross-functional project team, developed launch plans and status reports to manage the project. Key areas of responsibility included delivery of the marketing offer, channel strategy, pricing, advertising campaign, public relations, staff education, logistics and distribution. Successfully delivered the project to market under extremely tight time frames, despite frequent changes to scope. Fleet Select: Engaged the Go-to-Market team to deliver a complex set of tiered Corporate Mobile Plans, which were non-standard offers that presented several challenges in design and implementation. Successfully negotiated an understanding between the Business and IT to ensure correct build specifications were developed and rolled out. Next G Laptop Promotion: Led the team responsible for introducing a unique and complex bundling offering for specific Telstra channel partners. Managed complex pricing and GST issues by organising and facilitating issues resolution meetings. Show less

Melbourne, Australia

Program / Project Manager for Telstra Consumer & Marketing with extensive exposure and experience to all Telstra channels, resulting in a solid understanding of channel relationships and key drivers, and how to manage complex IT changes to deliver new products and campaigns into the channels.Key projects delivered:Rica Rica: Managed a cross-functional team to deliver a major change to Telstra’s pre-paid pricing structure, which had never been done before and required… Show more Program / Project Manager for Telstra Consumer & Marketing with extensive exposure and experience to all Telstra channels, resulting in a solid understanding of channel relationships and key drivers, and how to manage complex IT changes to deliver new products and campaigns into the channels.Key projects delivered:Rica Rica: Managed a cross-functional team to deliver a major change to Telstra’s pre-paid pricing structure, which had never been done before and required significant effort to align the Go-to-Market team with complex IT changes required to deliver the offer. Received recognition from the Executive Project Director for my work on the project and its delivery. 2 in 1 Calling Solution: Managed a team to deliver a highly complex dual CDMA / GSM calling solution on a unique handset that provided access to both CDMA and GSM networks. The build included delivering new plans to support the offer, as well as a highly complex software delivery. Managed significant IT network and software issues prior to launch by engaging Motorola, Telstra Networks and Logistics to ensure customers could have their phone software upgraded to remove identified issues. Show less

Melbourne, Australia

Y2K Program Lead: Led a program to develop a Y2K plan which identified all potential threats and resolution support processes. Project Manager (Mobile Page): Designed and developed a web-based Internal SMS system (Mobile Page) to meet demand for increased use of mobile phones and text messages as they replaced pagers. The system remained in use for over 10 years and delivered around 60,000 SMS messages a day. Process Improvement: Developed and implemented robust… Show more Y2K Program Lead: Led a program to develop a Y2K plan which identified all potential threats and resolution support processes. Project Manager (Mobile Page): Designed and developed a web-based Internal SMS system (Mobile Page) to meet demand for increased use of mobile phones and text messages as they replaced pagers. The system remained in use for over 10 years and delivered around 60,000 SMS messages a day. Process Improvement: Developed and implemented robust processes to support the delivery of Telstra staff-critical services, including mobile, and fixed voice and data. Show less

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Education record

Bachelor Of Business Administration (B.B.A.) Subjects

Activities and Societies: Studied bachelor of business subjects at night school over a 5 year period.