A driven individual who thrives on new challenges with a strong ability to build, manage and nurture relationships at all levels who has a background in a Computing Degree and over 10 years of experience specialising in delivering IVR and SMS solutions to a very diverse set of clients from small to medium business, public sector bodies through to large global corporates.Responsible for staff management, project planning, technical infrastructure comprising of both virtual and physical environments and telephony systems.Focused on guiding a technical team through a wide variety of projects using a thorough understanding of the entire development life cycle gained via both experience and studied program such as PRINCE2.Experienced in administration of mission critical, high availability systems and implementation of the PCI DSS version 3.2.1 framework from both an Information Security and Systems Administration viewpoint
Listed skills include Ivr, Telecommunications, Virtualization, Integration, and 14 others.