Accomplished executive with over two decades of experience in strategic leadership, operations management, and business development. Co-founded and scaled businesses, significantly improving customer satisfaction and operational efficiency. Proven track record in driving growth, implementing innovative systems, and enhancing team performance. Extensive expertise in strategic planning, financial management, and continuous improvement across various industries. Experienced board member with a history of facilitating effective communication, developing policies, and supporting strategic goals in educational and community organizations.Creating Value for Push Live Clients:• Comprehensive Customer Support: We offer a consistent and reliable 360º customer support experience, including phone, email, chat, text, and social media, ensuring your customers feel valued and engaged.• Brand Representation: Our customer support representatives embody what sets your brand apart, delivering a seamless and authentic experience that strengthens customer trust and loyalty.• Long-Term Relationships: We focus on creating customers who stay with your brand for years, not just weeks, positively impacting your income statement.Our Unique Strategies:• Native English Speakers: Our agents are native English speakers, ensuring clear and effective communication.• Top Talent: We attract and retain the best talent through personality testing, gamification, and a fun, family-oriented environment.• Inclusive Culture: We foster open communication and inclusiveness, ensuring every team member has the opportunity to contribute and be heard.• Custom Content: We develop custom content and dynamic scripting to make customer retention fun and rewarding.• Trust Building: Our agents build trust with your customers, helping to strengthen their trust in your brand.In addition to my role at Push Live, I am passionate about contributing to the success of organizations by serving on boards. My extensive experience as a board member in leadership, talent engagement, operational efficiencies, and financial oversight positions me as a valuable asset to any board looking to add me as a resource.How Can I Help You?Let’s connect and explore how we can collaborate to achieve your goals and create meaningful impact.Reach out to me directly at: ☎ 949-204-7270 ✉ chris@pushlive.us