Sharing the virtues of America's Preferred top-rated Home Warranty to Realtors throughout Washington.

Promote real estate solutions to agencies and agents throughout seven western states for developer of website, CMA, drip-marketing, neighborhood reports, lead and contact management applications. Generate leads and demonstrate product to prospective clients; negotiate contract terms.Facilitate client onboarding; define technology needs and present custom solutions during webinars and in-person visits to C-level executives and company owners; clients include Coldwell Banker Danforth, Windermere and Century 21 offices, as well as numerous smaller companies.Brainstorm around desired features and upgrades with development team; facilitate beta testing and serve as the voice of the customer in product management meetings.Create posts for Facebook page and upload YouTube videos.Key Accomplishments:Established client training program from scratch; produced webinars and developed tutorials to aid in client education and retention efforts; salvaged at-risk client relationships via product retraining.Engaged 18% of Coldwell Banker Danforth’s agents as customers by creating training sessions for companywide training events and providing attentive account management.Developed client order taking process within Highrise CRM and set up a product customization center in Basecamp’s project management tool, standardizing and accelerating order processing.Recognized ability to take on multiple roles at once, due to business, technology and sales talents.

As the Managing Broker I'm responsible for coaching and consulting real estate agents in growing their businesses.

As the Director of Technology Education I am responsible for training real estate agent in seven offices how to effectively grow their businesses by implementing technology. I continually design and offer technology classes on topics such as how to use a web site to grow your business, how to effectively use internet marketing, marketing to your sphere of influence, maintaining an online and software based contact management system, social networking, blogging, Web 2.0.

I was a real estate agent with this company for 10 years. As a Technology Trainer I helped real estate agents in my office build their businesses more effectively by teaching them how to implement technology.