Chris Mattox Email & Phone Number

With 30+ years of experience in the print management industry, I have managed programs involved with plant management, fulfillment, account development, etc.. Here are some of the larger projects I have managed/developed.• The creation and implementation of shelf strips for a national retail chain with 7000+ stores resulting in an ROI of $12,000,000 over 5 years.• The redesign of a benefits enrollment program resulting in enhanced ease of use for employees, reduced program administrative costs by $390,000 annually, and improved access to vital employee information in a timelier manner.• The creation of a digital document library, for 100 regional managers to have immediate access to reporting, discontinued or recalled items vs mail received once per week.• The reduction of new hire kits from 23 pieces to 9, creating a higher percentage of completed documents.• The redesign of a shipping box eliminating oversize charges. This resulted in 40% savings on shipping charges.• During a natural disaster, I took a project and reduced labor from 35 employees to 10. This freed up the other 25 employees to work on other projects during a very low number in the labor force.• I was a member of an efficiency team that created a cost savings of $2,000,000 in 12 months.• Co-managed a warehouse and fulfillment center for a nation-wide print distributor. This was the smallest location, but #1 in revenue and profit margin. • I managed the largest warehouse and fulfillment center for a nation-wide print distributor on an interim basis. During my time there, I increased the kitting and fulfillment by 200%.• Moved the print and mail of 50,000 premium statements in-house reducing production time from 15 days to 48 hours.• Consolidating 100 branches daily transaction mail to one location. This resulted in 710 hours weekly saved that branch employees could use for daily higher priority projects. The mail was also presorted resulting in a reduction in postage.

Albertville, Alabama, Us

http://alliantlabel.com

Growing local and healthy vegetables for families and restaurants.

Littleton, Colorado, Us

I consult with customers on pricing, production, and distribution of blank cards and various other printed materials, while solving various customer critical issues by educating our customers about various expiration of products. I was a leader in the implementation of a new accounting system.I was a member of the 2019 Efficiency Team of the Year.

Short run, quick turn, digital printing.Document AssemblyWholesale Kitting ServicesCopy Services

I provided solutions by looking at the business documents of the customer and matching their project with the correct production facility. I supervised a team of 65 people for a water and sewer facility restoration after the flood of 2010.

Duties and Responsibilities:Development of partnerships with print distributors using marketing material and various print conferencesNew sales initiativesWebsite designMarketing collateral: Shelf strips, Benefits, HR, Shelf Talkers on demand via the webParticipate in goal to achieve annual sales in excess of $1,000,000 by end of calendar year 2006Effective planning and execution of agreed upon strategic objectivesKnowledge and SkillsDemonstrated ability to produce desired results by leveraging resources, maintaining tough expense control and setting clear expectations.Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, the ability to apply good judgment in ambiguous situations, and demonstrated flexibility/adaptability.Ability to effectively work in collaboration with others to achieve objectives in a participative management style.

North Mankato, Mn, Us

Managed various printing and fulfillment projects. Worked with customers to define the scope of the project, determined potential ROI, and negotiated with the vendors for print and fulfillment needs.Accomplishments Moved our office and warehouse to a new location with only a 30 day notice. This consisted of planning all IT, phone, cubicle configuration, warehouse racking and over 3000 products.Completed the installation and training of employees and customers of a new inventory management system that was both based on the AS400 system and the internet. This was also for any new product on a weekly basis. Managed various projects four days a week at the corporate offices of Dollar General.Project one consisted of creation, production, and distribution of shelf strips to 7000 locations with revenues of $2,000,000 a year, and an ROI of $12,000,000 over five years.Project two consisted of the redesign of the benefits enrollment process. This resulted in an ROI of over $300,000.As a member of the National Costing and Fulfillment team, I increased the kitting production projects in our largest branch warehouse by 200%. I also co managed this warehouse on an interim basis.

Managed all incoming and outgoing production that included the productivity of seven employees working on two shifts including print production, mail fulfillment, warehouse management.Accomplishments Customer relations were improved by decreasing cycle time and facilitated with different department heads to understand each of their needs. A digital service environment was implemented to enhance customer service, turnaround time, and quality.Moved our print shop from a 1,200' office, to a 15,000' location.Managed all products and logistics for the annual Institution and Equity Conference. Developed print business from 1 million images per month to 6 million images per month including the deployment of a strategic plan to in source statement printing and mail for over 50,000 customers to be mailed within 48 hours from the time of receipt of the data files.Developed a program that saved us 50% on postage and cut the delivery time by 2 days by changing our daily research mail from the USPS to using a national courier.The mail fulfillment business was developed accommodating 200,000 pieces per month.Developed a system to print and mail daily the stock confirms for 100 branches to one location. This saved each branch on average 2 hours of processing each day, and was also able to presort the confirms to save on postage.90% of all research reports were printed and mailed within 24 hours.Assisted with various office moves from small cubicle redesign to large office buildings consisting of 150 employees.I was selected as the 1996 General Services employee of the year.