Chris May Email and Phone Number

• Actively seek out new clientele via face-to-face meetings, cold calling, emailing • Qualify potential customer through research and analysis • Ascertain the needs of the customer, promote relevant products, and demonstrate clearly how the products work and benefit their business • Following up with customers and resolving any issues • Manage existing customer base • Assist clients in troubleshooting, providing product and services knowledge • Provide pertinent details to compile quotes and orders • Deliver products and services in timely manner

• Actively seek out new clientele via cold calling, emailing, face to face meetings• Manage existing customer base• Assist clients in troubleshooting • Compile sales quotes, orders, RMA’s using Streamline software• Deliver products, fabrication and warehouse duties as necessary

• Prospecting for new clients via cold calls, internet searches etc.• Analyse client needs in marking and traceability• Determine proper equipment to clients’ needs then quote• Provide technical support on clients premise as needed• Provide onsite training of sold equipment

• Open and close the pro shop, including setting the alarm system• Operating the computerized point of sale system• Sales/upselling of merchandise• Providing quality service to members and guests• Answering the phone and booking tee times• Informing customers about our facility• Maintaining a clean golf shop• Receiving materials for the golf course• Supervising the Valet/Back Shop staff

• Setup mechanical presses including programming of machine• Assisted in die and machine maintenance• Performed quality inspections inputting findings into computer • Met daily production targets and ensured compliance with all quality standards• Trained/informed packers on proper method of handling product and potential quality issues• Operated overhead cranes and other necessary equipment

• Ensured accurate imaging of claim forms and other documents in timely fashion • Responsible for daily setup, operation and maintenance of machinery• Maintained production goals • Operated other necessary office equipment (photocopiers etc.)• Used of Excel spreadsheets

• Meet and greet members and their guests and attend to their needs• Trained and scheduled staff members • Preparation and set-up of golf tournaments and special events • Organized and maintained club storage area for members’ golfing equipment• Minor repair to power carts and personal caddies• Respond to member suggestions and requests

• Involved with daily production decisions and training of employees• Relayed inspection results and recommended corrective actions• Training of employees• Recorded results using computer software to ensure customer standards are being met• Setup and operated various mechanical presses up to 1200 tonnes• Operated of tow motors up to 37,500 lbs. and 25 tonne overhead crane• SPC trained• Used various measuring instruments such as Micrometers and Vernier • Involved in shipping and receiving of products and raw materials• Performed troubleshooting, minor tool and die repair • Inspected, reviewed and/or rejected products and materials not meeting specifications