Account Management | PR & Media Relations | Communications | Customer Success - Top performing, high-energy Account Management and Communications Professional with a consistent record of achieving aggressive revenue goals and building customer loyalty. Known as a polished communicator with the proven ability to influence outcomes, gain the confidence of others, advance organizational change, and implement both strategic and tactical plans. Builds and develops Best-in-Class, sustainable pre and post-sales support, customer implementations, customer success initiatives, and continuous improvement of a Company’s customer outcomes. Open to a variety of industries including Healthcare, Business Services and Tourism.CORE COMPETENCIES:Leadership • Account Management • Revenue Growth • Territory Management • PR & Communications Presentation Skills • Public Speaking • Communications • Solutions Development • Customer Retention Media Relations • Project Management • Community Relations & Outreach • Budgeting • Forecasting Interpersonal Skills • Marketing & Brand Development • Customer Success • Client ServicesNOTABLE HIGHLIGHTS:• Maintained 3,200 accounts, representing roughly 80% of internal customer base.• Managed an average revenue stream of $2 million on an annual basis.• Regularly surpassed established sales quotas; exceeded targets by 100% within six months of accepting position.• Recipient of Winners Circle Award for maintaining position in the top 10% of territory managers throughout the nation.
Listed skills include Public Speaking, Radio, Marketing, Television, and 24 others.