Chris Baker Email and Phone Number
Chris Baker work email
- Valid
Chris Baker personal email
- Valid
Currently managing a global workforce of Production Network Engineers. We are responsible for the Facebook Production Network health in the Data Center; from top of rack out through the backbone circuits and transport optical gear.I have over 20 years of IT related experience in systems administration, automation, client relationships, cloud based infrastructure, and formal IT processes. My desire to solve complex technical problems combined with strong interpersonal skills enable me to relate to both business and technical personnel alike. Outside of the business side, I strive for perfection and precision through airshow formation flying discipline. When not airborne, I tackle the running trails and Spartan obstacle races.Specialties: Project and Account Management, Strategy and Forecasting, Client Management and satisfaction, Customer SupportArista ACE TrainedJuniper JNCIA Certified
Skywest Airlines
View-
First OfficerSkywest Airlines Sep 2023 - PresentSt George, Ut, Us
-
Sf50 PilotVerijet Jul 2023 - Sep 2023Opa-Locka, Florida, Us -
Technical Services Manager Ii At AmazonAmazon May 2021 - Mar 2023Seattle, Wa, Us★ Leading the largest OpsTech IT community in California★ Launched our first Sub-Same Day Robotics Delivery Site in Northern California★ Launched the second S.S.D. Robotics Delivery Site in Northern California -
Director Data Center ServicesRahi Systems Jun 2019 - Apr 2021Pune, Maharashtra, In★ Developed Rahi’s managed services offering, including reconstructing existing hyperscale engagements★ Closed $3M in hardware service contracts and built out a global fulfillment team across 3 corporate headquarters; including end-to-end ticketing and automation.★ Developed a $100M+ Vendor Managed Inventory service to support network hardware for our hyperscale customers★ Tooling and Processes★ Automation of support processes to enable the support team to scale our capabilities -
General Manger - Edge Network Services @ FacebookHcl Technologies Mar 2016 - Jun 2019Noida, Uttar Pradesh, In★ Edge Network Services - Break Fix Team★ Manage a team of 30+ Network Engineers globally ★ Supporting POPs and 10+ of the biggest, baddest, Data Centers★ Tooling and Processes★ Automation and Deployment★ Reporting and Building Dashboards★ Responsible for account growth from $2M to over $10M in ARR★ Responsible for non-organic team growth of 50% in the data center★ Responsible for 800% growth on my deployment team -
Senior Service Delivery ManagerLevel4 Hardware Sep 2013 - Mar 2016★ Juniper Networks - Engineering Support★ Cisco Nexus - Catalyst - Wireless architectureProjects:★ Major Grocery Chain: Distribution center and retail store wireless design leveraging Cisco Wireless, location based services, and centralized management★ Payment Exchange: Core routing and switching infrastructure redesign★ Health care: Wireless infrastructure and core upgrade
-
Hardware ConsultantLevel4 Hardware May 2010 - Aug 2013One of the most ethical companies to do business with. A solid source to be added to any vendor list.
-
Enterprise Information Systems - Core Infrastructure - M&AJuniper Networks Aug 2010 - Aug 2013Sunnyvale, Ca, UsMergers and Acquisitions TeamDatacenter Infrastructure Services ★ Manage delivery of the Juniper-on-Juniper WAN project across 7 global sites in 6 countries. ★ Operations in World Wide Data Center space totaling 2M-Watt★ Designed and implemented our fastest virtual production server cluster. ★ Manage 3rd party vendors and contractors★ Design and buildout of colo data center space★ Capacity management of power, space, core infrastructure (network, fiber, storage)★ SOX compliance★ Fixed asset management -
Service Delivery Manager - Global SupportPanterra Networks Dec 2009 - May 2010★ Increased support team productivity through training and implementing industry best practices.★ Quarterbacked the support team during outages.★ Managed 5 US contract support staff and 6 India employees.
-
Account ManagerLiveops Nov 2008 - Apr 2010Austin, Tx, UsI manage the day to day call center operations in the Direct Response industry. My accounts are responsible for greater than $50M in annual sales and over $8M in annual revenue.★ Manage front and back end integration engineers★ Scripting QA and fulfilment QA -
Client Services ManagerOpsource Jan 2008 - Aug 2008Santa Clara, Ca, UsThe primary focus was to gain a key understanding of our client's business model, then develop solutions based on their needs combined with success based pricing.★ Managed and monitored daily operations within the organization and worked closely with executive management team and provided vision and execution in maintaining and developing sales growth in existing accounts.★ Created and identified opportunities in existing accounts for the sale of additional services and solutions.★ Implemented policies, procedure, and operational guidelines to modify and enhance workflow processes.★ Effective in utilizing time and resource management skills to successfully market products for various types of business entities.★ Established high-end client management to foster client satisfaction and accounts retention levels. -
Service Delivery ManagerOpsource Aug 2006 - Jan 2008Santa Clara, Ca, UsAs Program Operations Manager, later renamed to Service Delivery Manager, I was the primary client interface tasked with solving client needs on an operational level. ★ Managed Windows, Linux, networking and data center resources as well as over 200 servers in 3 datacenters. ★ Managed strategic business partnerships for a 400% growth in revenue including Business Objects, BMC.★ Interfaced with the customer, internal team members, third party vendors and contractors to facilitate a successful engagement through our SAS-70 compliance.★ Provided oversight of project deliverables including business and technical requirements, system design, system development, testing, deployment, and production support.
-
Project ManagerIp Unity Feb 2006 - Jun 2006Alpharetta, Georgia, Us -
Sr. Technical Support ManagerIp Unity Jan 2006 - Feb 2006Alpharetta, Georgia, Us
-
Technical ManagerIp Unity Mar 2005 - Jan 2006Alpharetta, Georgia, Us
-
Account ManagerAti Feb 2004 - Mar 2005
-
It OperationsLea And Sung Engineering Aug 1999 - May 2002
-
System SupportAcademic Systems 1996 - 1999
Chris Baker Skills
Chris Baker Education Details
-
San José State UniversityOrganizational Behavior -
Archbishop Mitty 1995
Frequently Asked Questions about Chris Baker
What company does Chris Baker work for?
Chris Baker works for Skywest Airlines
What is Chris Baker's role at the current company?
Chris Baker's current role is First Officer | Global Tech Manager | Team Builder | Professional Pilot | Formation Pilot.
What is Chris Baker's email address?
Chris Baker's email address is ai****@****ail.com
What schools did Chris Baker attend?
Chris Baker attended San José State University, Archbishop Mitty 1995.
What skills is Chris Baker known for?
Chris Baker has skills like Data Center, Cloud Computing, Crm, Networking, Disaster Recovery, Management, Customer Support, Strategic Partnerships, Saas, Account Management, Service Delivery, Customer Relationship Management.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial