Chris Burger, Msb Email & Phone Number

Richmond, Va, Us

Project Manager, IT Infrastructure

Mclean, Va, Us

Segment Lead, Card Operations Process Manager, Digital Project Manager, Creative

Charlotte, Nc, Us

•Managed a team of Analysts to support all Mortgage Default lines of business as team lead for the Clarifire workflow application.•Directed project teams and serves as a liaison with external and internal partners as team lead.•Integrated and synthesized insights across the analytical team and recommends action in the context of the organization’s strategy.•Coordinated communications, reporting, and proposed project changes among various locations and departments.

Louisville, Co, Us

• Conceptualized, designed and delivered highly detailed Retail Scorecard to senior leadership of Dell’s retail initiative, covering revenue, units, margin, and ad effectiveness for both partners and competitors.• Coordinated with retail partner vendors to assimilate various data formats into usable data source.• Co-managed relationship with Director and Manager client contacts to meet analytical expectations and delivery deadlines.

Us

•Managed team of Sr. Analysts and Analysts to provide actionable analytics in a self-service reporting environment.•Developed and managed relationships with both operational and IT senior leadership to support transition to Business Intelligence best practices. •Conceptualized and built sponsorship for a methodology-based approach to standardized reporting.•Developed and implemented new methods of distributing operational data for a new line of business.•Established analytic strategy within organization to include vendor (hardware and software) selection and implementation of best-in-class analytical approach using new and flexible tools to meet the needs of the business unit.

Us

•Presented Analytical Strategy to Merchandising executive management incorporating best practices while balancing priorities and available resources.•Partnered with management and consultants to develop and execute a Business Intelligence Pilot targeting self-service ad-hoc and methodology driven report architecture.•Conceived and managed demand management project to automate receipt and processing of company-wide ad-hoc and project-based report requests.

Us

•Coordinated report rationalization effort with business subject matter experts and defended decisions to upper management to reduce unnecessary reporting.•Created and enforced BI development standards, including security, naming conventions and folder structure. •Designed, developed and maintained operational and managerial reports.•Created and delivered end-user documentation and training, and provided second-line support to departmental power users.

Us

•Business Lead for $182MM corporate wide Merchandising System Transformation project to capture, prioritize and document business requirements including development of educational and report specification documents.•Managed activities between corporate and consultant resources to document current state activities and propose future state process and capabilities.

•Wrote analysis that identified underperforming areas and guides clients towards implementing identified best practice behavior by following specific and actionable recommendations.•Created new paths of analysis focused on revenue drivers, profitability, billing and collections, and marketing to support identified and unidentified client needs.•Presented analytical findings and recommendations to various levels of client organization, from Managing Partners to CFO’s and Data Analysts.•Utilized knowledge of table structures, data mining tools and data warehouses to build automated reports that highlight both opportunities for improvement and best practices.•Worked as team member to solve specific client analytical needs with custom analysis.

•Developed ad-hoc analysis to support VP of Marketing and Product Management team, focusing on reporting that facilitates monthly, quarterly and annual goal setting initiatives.•Managed complete process to update and revise quarterly Board Package for Executive Management to review corporate performance.•Managed existing series of dashboard style reports used by product managers to monitor progress and set goals.•Coordinated with financial and data analysts to extract data used in analysis.•Managed sponsorship and collateral initiatives, with goal of improving quality and reducing cost.

Ms, Business - Marketing Management

Bs, Business