Chris "Fool" Mccraw Email & Phone Number

After 30 years in tech, I'm trying to figure out what I want to be when I grow up. I'll be on a soul-searching journey for awhile, and you can follow along at https://foolishtravels.com

I have operated an independent consultancy in my spare time (or as my main gig) since I started out as a tech worker during the summer after my first year of college. That summer, I got one of the first consumer internet service providers in the Dallas area up and running (after working at the first ISP in the area all summer). Since then, my clients have.

Everywhere, ALL, US

Support Driven is a community of customer support professionals that I have participated in for years in various roles - speaking, organizing, volunteering, mentoring and getting mentored. I found my current job through it, and lately, even hired from its membership after advertising on its job board. It's the best professional organization I've ever heard.

San Francisco, California, US

Netlify is a fast-growing startup helping revolutionize the web.I'm building a Support team for Netlify from the ground up, structuring it around Support and Success best practices and processes. My goal is helping the company and our customers succeed.At Netlify, the Support team does a lot for the business as well as for customers: from building.

Portland, OR, US

Worked with an established 24x5 Support team to increase efficiency, performance, and job satisfaction. Abstracted and automated many ad-hoc processes, thoroughly implemented and documented all maintenance tasks. Co-managed team for 4 months while manager was away. Dialed in a peer review process and created a team self-training program. Worked with other.

San Francisco, CA, US

Provided superior developer support to customers and colleagues. Grew the Support team from 3 to 60 people. Trained every employee in Support, helped onboard every new technical employee, and worked with the rest of the company to increase compassion in customer interaction. Job duties included:- being a mentor to and escalation point for the rest of my.

Portland, OR, US

Wrangler of a small network of unix machines, general mission facilitator, maintainer of a custom Java e-commerce platform, occasional PHP software developer, backup IT guy for the intranet.

Beaverton, OR, US

Part of the team responsible for the care and feeding of www.nike.com, which is a huge diverse 3-tiered web app. Monitored, scripted, and reported on our performance monitoring tools, wrote a thousand-line perl module to collect stats on our app servers, did some developer wrangling, and more!

Austin, TX, US

My official title was senior operating system specialist. My team managed several hundred linux and solaris machines from specification to usage & upkeep in a challenging academic environment. I worked on a lot of things, including a migration from debian to ubuntu across several hundred constant-use compute cluster and student lab machines. My favorite.

Austin, TX, US

Designed, oversaw installation of, and managed a network which grew from 25 hosts to over 200 in a high-demand research environment. Designed, built, and managed two of the first Beowulf parallel computing clusters in Texas, designed a network for a new state-of-the-art research facility (http://www.aces.utexas.edu), and supported the scientific computing.

US

Worked briefly in QA before writing an installer, helping with debugging, documentation, and some parallel computing modules for our distributed computing framework.