Chris Haines Email & Phone Number

Washington, Dc, Us

Greenwood Village, Colorado, Us

- Developed Arcadia’s initial enterprise strategy and vision, establishing our formal platform offering and how we approached marketing it to potential customers, including our primary utility data pipeline, a clean energy program, and our SaaS utility payments platform- Established baseline product offering for Arcadia’s SaaS platform in concert with internal stakeholders, product and engineering teams, as well as working with potential and future customers to understand market needs and product requirements as well as set a roadmap- Closed first several enterprise sales effort including multiple major EV manufacturers, a large energy retailer, and several small startups working within the new energy marketplaceLed early customer implementation and success practices for all early stage enterprise customers- Managed technical exploration and project management for key prospective and existing customers along with managing a team of 3 solutions engineers- Worked on deal team to close divestment of Arcadia’s D2C REC matching business to Sol Systems, including an enterprise platform component for Sol Systems to use Arcadia’s SaaS platform to manage the migrated customers along with any new customers they acquire- Drove diligence and integration efforts for four acquisitions (Real Simple Energy, Nanogrid, Genability, and Urjanet)

Greenwood Village, Colorado, Us

- Grew product team from 3 to 28, including taking on management and growth of product operations and business development in addition to product and design- Coached & developed a core team of product managers of varying experience levels and backgrounds including growing the team from 2 PMs to 9 PMs and hiring internal candidates from across the business- Drove product vision and strategy responsible for growing revenue 4X including existing business and customer growth as well as opening up new market opportunities and possible partnerships - Set overall product strategy that led to diversification of business from a single line of business (D2C REC matching) to include 3 additional business lines, including building out customer experience and internal operations tools for each: retail energy brokerage, community solar billing and management, flat monthly bills for customers- Oversaw 5X customer growth across Arcadia’s full suite of products including growth from zero customers to tens of thousands for both retail energy brokerage and community solar- Responsible for revenue targets across all business lines as well as budgetary discretion and accountability for the full product team- Worked hands-on across the full product lifecycle with Product Managers to set direction and prioritize opportunities with each product line and within our internal operational tooling- Launched innovative consumer products aimed at broadening Arcadia’s customer base including a simplified customer signup funnel, email engagement program, customer dashboard, and mobile app- Served as product and strategy voice on executive leadership team, including prioritization decisions, budget discussions, market opportunities, and regular presentations in board of directors meetings- Participated in fundraising efforts for both $25M Series B and $30M Series C investment rounds, pitching the platform capabilities and future expansion opportunities to potential investment partners

Washington, Dc, Us

- Started as Community Manager (and 8th employee), adding new blogs to SB Nation, responsible for launching more than half of all 300+ blogs on network, which included detailed project management for each site with bloggers, designers, and engineers- Led team of three community managers in supporting both editorial staff and users with technical issues and questions and built full stack support team as a Project and Product Manager- Managed company-wide product communications for all product launches and issues- As Product Manager, delivered key internal tooling launches including a major overhaul of our publishing tools that included assignment tools, pre-writing options, and optimization around events all with a data-driven approach built into the publishing tools- Served as Product Manager for the SB Nation network in the wake of a major network rebrand effort, including core work to improve responsive experience- Served as Producer for key tentpole coverage releases including special Super Bowl hubs, major season preview packages, and key customer engagement opportunities- Led effort to build the canonical version of the Vox Media publishing platform (Chorus) and migrate all Vox Media properties (SB Nation, The Verge, Vox, Polygon, Eater, Curbed, Re/code, and Racked) to new version which enabled Vox Media to offer Chorus as a SaaS offering to other publishers- Spearheaded effort to launch The Ringer on Chorus, the first “enterprise” client for Chorus- Product work included requirements gathering, direction setting, working with designers to set visual direction for products, working with engineers to finalize technical direction and set delivery timelines, and managing the workflow and operations of each project and product

Arlington, Va, Us

Worked on FBR Open and two large Investor ConferencesMaintained content for Corporate Overview and Corporate Website

Bs, Marketing

Bs, Marketing