Christopher Cole Email & Phone Number

Washington, District Of Columbia, United States

- Oversee and assist with all IT related activities of Company- Maintain and run help desk via Monday with ~150 internal "customers"- Deploy and maintain AV Endpoint Protection and MDM on Macs (macOS 13+) and PCs (Win 11)- Ensure proper controls are in place for Compliance purposes; Cyber Essentials Plus and SOC2 certified- Draft user manuals and standard.

Baltimore, Maryland Area

- Procure, purchase, and track all Company assets- Information Security Member and Accounts/IT support- Lead for improving Inventory Procedures and Systems- Responsible for receipt and inventory management of all Company/Customer/OEM devices- Responsible for all shipping and receiving; import/export documents, US Customs Bond- Perform Customer Portfolio.

Baltimore, Maryland Area

Baltimore, Maryland Area

Linthicum Heights, MD

Skillsets - Business, Cards, General, IRAs, Mobile/Online Banking- Provide member support for multiple federal and state chartered credit unions with 700,000+ members and $11.3B in assets (Bellco, Bethpage, SECU MD)- Build member relationships; determine member eligibility; provide financial education- Accurately verify documents and process all member.

Washington D.C. Metro Area`

Clearance: Restricted (CTC)On assignment to assist with the transition to a new benefits system from one outside vendor to another. This included cleaning up all data from multiple systems to ensure 100% integrity for a smooth open-enrollment for all Locally Engaged (LE) staff, retirees, and COBRA insurants within North America. Participated in weekly.

Gaithersburg, MD

Office of Human Resources Management- Independently developed and created a database for past case load, as well as current cases, for the Worker’s Compensation Program Manager. This historical data is now in a central location that can be accessed back thirty (30) plus years.- Assisted in creating OWCP case files on injuries reported to the NIST Health.

Washington D.C. Metro Area

Administrative and Customer Service Division- Coordinated travel and transportation services for Senior Executive Staff (SES) at the Bureau, as well as other executive positions within the Department of Commerce- Database management (ACSD Service Center and Commerce Business Systems-CBS) that required detailed knowledge and understanding of federal rules.

Lutherville, MD

Human Resources/Recruiting- General administrative duties including: answering and directing phone calls, sorting and filing all incoming mail/faxes, filing paperwork, and other duties as assigned.- Copy/create legal documents- Created employee badges for all new hires and those employees who had lost their badges- Administrator for creating and updating.

Bachelor Of Arts (B.A.), Intelligence Studies: Geo-Spatial

The program's core courses impart substantive knowledge and analytic skills required by all professionals in the intelligence community..

Bachelor Of Arts (B.A.), Law And Society, Sophomore

Activities and Societies: Black Student Union- Freshman Rep. (2009) Class of 2013 Academic Judicial Council Rep. (2009) Model United.

High School Diploma, Business And Computer Education

Activities and Societies: NJROTC Color Guard and Honor Guard Captain, NJROTC Operations Officer, JV Basketball, Statistician and.