I am a highly motivated and progress-orientated Customer Care Officer with a long-standing interest and understanding of the aviation, travel, sports and sales industries. With proven success in initiating, promoting and maintaining strong interpersonal relationships whilst being able to work under pressure to ensure exceptional outcomes.Throughout the course of my career, I have perfected my interpersonal and communication abilities. I am a capable and consistent problem-solver skilled at prioritising and managing projects with proficiency while dealing courteously, professionally and tactfully with the general public in a variety of circumstance.In my current role, I listen and understand our customers hardship concerns and tailor a resolution on a case-by-case basis. I have an ability to remain calm whilst handling high pressure situations which enables the team and myself to build rapport within the community. I have proven to be effective and collaborative with strong time-management talents. I have the ability to manage tasks that deliver according to schedule, while at the same time being an active and efficient team member.
Listed skills include Reliable, Flexible, Time Management, Employee Loyalty, and 4 others.