Christopher Merz Email & Phone Number

El Segundo, CA, US

• Developed integrated plans to migrate 30,000 servers to Cloud based Antivirus and Security scanning software
• Administered security systems to support daily security operations.

Dallas, TX, US

Dallas, TX, US

• Responsible for managing Ericsson IPTV subscriber licenses for 62 locations with an annual budget of $29 million.
• Work with Finance organization to determine subscriber trends and adjust forecast as necessary. In 2014, I detected an error in the forecast that would have incorrectly required the purchase of an additional 100,000.
• Track subscriber trends on a weekly basis and issue license orders as necessary to ensure compliance with licensing requirements.
• Primary Microsoft SME within the Current Network Planning organization for a multi-year project to define the target architecture for three U-Verse Application data centers. Prior to this effort there were major.

Dallas, TX, US

• Developed Methods and Procedures and other technical documentation for implementation of Microsoft Windows Active Directory infrastructure, Windows cluster servers, Microsoft Systems Center Operations Manager (SCOM).
• Collaborated with AT&T Labs and Microsoft engineers to develop and define target architecture.

Dallas, TX, US

• SME providing overall support for applications being integrated into the IPTV platform
• Provide technical project management for IPTV modifications and enhancements.
• Develop methods and procedures for modifications to existing applications and implementation of new applications.
• Research, diagnose, and document existing IPTV systems. Make recommendations for modifications to IPTV and Microsoft systems

Dallas, TX, US

• Provide overall support for Microsoft IPTV applications and core IPTV functions.
• Develop methods and procedures for modifications to existing IPTV systems and implementation of new features.
• Implement, troubleshoot, and document existing IPTV systems, and future modifications.

Mclean, VA, US

• Perform network infrastructure analysis and design using Microsoft Windows based products.
• Analyze, design, and implement multiple technologies in a diverse enterprise environment, including application infrastructure design and implementation.
• Provide ongoing information to management, customers, and peers regarding implementation strategies to support the needs of the company

• Responsibilities include network consultation, design, installation, configuration, troubleshooting, maintenance and overall system management.
• Identify and respond to customer requests.
• Monitor project results against technical specifications.
• Resolve problems proactively and work with other team members or other available sources.

Saint Louis, MO, US

• Design Windows 2000 and Windows NT 4.0 cluster server systems using HP Proliant servers, HP MSA 1000 and EMC Clariion Storage Area Networks, Brocade Fibre Channel Switches and Emulex Host Bus Adapters.
• Designed and implemented centralized Active Directory management and security policies using Quest Active Roles, Quest Fastlane Reporter and native Microsoft Active Directory tools.
• Work with customers to adapt server and storage designs to accommodate changes in server and storage products and to take advantage of new features and capabilities.

St. Charles, MO, US

• Performed network infrastructure analysis and design, prepared client proposals, created project estimates, specifications and plans and managed projects.
• Taught Microsoft Official Curriculum courses for Microsoft Windows 2000, Windows 2000 Clustering, Exchange Server 2000, Microsoft SMS Server 2.0, Host Integration Server, Window NT 4.0, and Exchange Server 5.5.
• One of the first 2000 MCSEs to complete Windows 2000 Certification prior to 12/31/2000 and earn Microsoft Windows 2000 MCSE Charter Member status.
• Performed Exchange 5.5 to Exchange 2000 Migrations. Performed SMS 2.0 hierarchy design and implementations. Designed and installed Windows 2000/SQL Server 2000 Cluster servers.

• Performed migration from Windows NT 4.0/Exchange 5.0 stand-alone server to Windows 2000/Exchange 5.5 Cluster server. Designed and installed Windows 2000/SQL 2000 Server and Windows NT 4.0/SQL 7.0 Server clusters.
• Served as a project manager for Windows NT 4.0 to Windows 2000 migrations, Exchange 5.0 to 5.5 upgrades, SMS 1.2 to 2.0 upgrades, SMS 2.0 implementations and Novell Netware to Windows NT 4.0 migrations.
• Managed consultants through work assignment, coordination of resource time and scheduling, technical and consulting skill coaching.

• Managed consulting group responsible for Emergency Response and Disaster Recovery Operations of client networks. Provided training and mentoring to Network Consultants.
• Analyzed technical and business issues to determine an appropriate response to emergency and unplanned requests for network consulting services.
• Taught Microsoft Official Curriculum courses for Microsoft Windows NT 4.0, Microsoft Exchange 5.5, Microsoft SNA Server 4.0, and Microsoft SMS Server 1.2.

Mba, Managment Science, Computer Science

Ba, Communications, Computer Science