Leader of diverse team product designers partnering closely with product, engineering, and analytics teams to transform online investing experiences for millions of customers; #1 ranking in customer satisfaction in the J.D. Power 2022 U.S. Wealth Management Digital Experience Study

InsideOut is a leadership community custom-built for senior leaders of in-house design, creative and experience teams at high profile brands. Our small format roundtables provide space to connect, collaborate and generate new ways to move business forward, faster.

Defined digital product strategy, roadmap and new design-led operating models with executive leadership team for client-facing online investing, wholesale and institutional businesses; Directed Tokyo-based team of product owners and UX designers; Partnered with internal engineering teams in China to deliver digital experiences for the local Japanese market

Led design with cross functional teams for consumer-facing initiatives across lines of business (e.g., brokerage/online trading, cash management, credit cards) for desktop and native mobile apps; Two-time hackathon winner and product owner for innovations that increased trades and helped millions of customers discover new investing ideas; Led design with Fidelity Labs team to release new mobile app for helping customers share documents securely to plan for their family’s future

Product design lead for high priority web and native mobile initiatives, when Flickr served tens of millions of paid members and free account customers globally in eight localized languages

Lead designer for high-profile consumer-facing digital products and services on native mobilesmartphone and tablet platforms (iOS, Android, Windows, Sony); Key clients included Citibank, Microsoft, Foursquare, Flickr, Nokia and RealNetworks; Helped grow Fjord’s first U.S. based design studio from 5 to 20+ team members

Lead UX designer for both web and native mobile apps for nymag.com and menupages.com in partnership with internal agile engineering teams; Established UX research practice; Developed Microformats into templates for restaurant listings to display ratings and price information in Google and other search engines

UX design and remote moderated usability research studies on enterprise web applications for Fortune 500 clients

Lead designer and front-end developer for Animal Diversity Web, a free online encyclopedia of animal natural history for exploring biodiversity and for use in formal inquiry-based education

Lead web designer for the School of Industrial and Labor Relations, front-end developer andphotographer for 50+ micro sites; Established UX research practice; Created design system and optimized sites for accessibility and SEO

Designer and front-end web developer for university department web sites for students, faculty and alumni

Web design and development for open-source digital preservation research for the University Library; Published article in online journal for archival research

Evaluated how people and communities benefit from public library digital community services andhow those services affect people's lives and build community; Designed and developed online outcome-based evaluation toolkit for public libraries and project intranet

One of eight Yahoo! interns selected from national competition to consult with major U.S. non-profitinstitutions; Established digital strategy with management team to increase international and domestic recruitment of staff and volunteers; Designed and developed online resume submission system to streamline HR hiring process