Senior member of the DevOps team managing the development and infrastructure needs for business wide enterprise applications for full and micro services. Working within an agile environment to supply rapid solutions and support for the development function. Managing an enterprise scale Linux platform with other open source technologies such as ELK, Kafka, MongoDB. • Creation and management of the automation for application and service deployment.• Control and ownership of the software development / release pipeline.• Decision making on infrastructure needs for application platforms.• Design and implementation of various infrastructure solutions.• Day-to-day systems administration and second/third line support requirements.• Ownership of technical solutions for project requirements.• Production of standards and principles for infrastructure installations.

Core member of the architecture team producing detailed infrastructure assessments and designs for any infrastructure asks across the group.• Lead consultant for all project work related to the infrastructure demand.• Production of detailed designs supporting business requirements with best of breed infrastructure solutions.• Providing guidance and support for transition, transformation and delivery across a variety of initiatives. • Subject matter expert and technical lead for technology introduction and evaluation.• Provide guidance and leadership to the delivery and operational functions deriving the best return on investment from new solutions and technologies.• Mentor to the team within the infrastructure design area.Lead Infrastructure designer for the following high profile projects:Hybrid Network Infrastructure:A virtualised IaaS platform for migrating a legacy application stack with ties to the public cloud space. Working on bringing automation and new monitoring strategies to the business. Heavy involvement in bringing the migration process to life, defining the approach to moving legacy applications to the new infrastructure.Nuisance Call Blocking:A platform giving customers the opportunity to block scam / phishing phone calls. Utilising SIP, virtualisation and IVR technologies.Consumer DNS:A complete replacement for a customer platform to enhance DNS lookup speeds and introduce Internet protection functionality. Consumer Email:An upgrade and replacement of the customer email platform introducing modern webmail functionality and spam filtering solutions.

Lead member of the team providing ISP services across the TalkTalk Group. Performing day to day administration and 3rd level support of the ISP function managing OOH’s resources. I developed a number of automated functions introducing some key technologies.Also involved in various projects during my time at TalkTalk, these included:• Technical lead on the migration of over 4 million email customers. Responsibility for design, planning and implementation of new technologies alongside the maintenance of the existing estate.• Design of the new TalkTalk online estate considering infrastructure and software requirements. Carrying this through to technical lead on the migration from legacy to new.• Designed and implemented a next generation monitoring platform for email services using technologies such as Grafana and Elastic search.• Involved in the design and implementation of new applications as well as capacity planning for future growth.

Key member of the Technical Support team for the Fused Group. Performing a number of system and administration functions across the group. Planning and specifying infrastructure needs for ISP Linux / UNIX products.• Decision making on infrastructure needs for customer Hosted Platforms.• Day-to-day systems administration and second/third line support requirements.• Management of out of hours staffing.• Maintenance of the provisioning / billing systems and associated services.Additional responsibilities included:• Design and implementation of a new customer email system using various technologies and reducing legacy IT.• Production of standards and principles for infrastructure installations.• Technical lead for a YouTube equivalent platform capability.

Managed the Internet Services team for a Telecoms provider. Leading a team of 2 people. Duties and responsibilities included, as well as those from previous role:• Responsible for organisation of tasks and training for members of team• Responsible for recruitment of team members• Responsibility for Capital Expenditure budgets for hardware and software purchasing• Involvement in planning future Internet services, products and upgrades• Responsibility for organising 24 hour cover for Internet Services

• Sole member of project team to build new mail system to replace the old.• Added to and upgraded the order management system.• Added to and upgraded the CRM system.• Responsible for 24 hour emergency callout.• Installed and built from scratch a RADIUS system for authentication and accounting of 0845 and 0808 dialup customers.• Responsibility for managing supplier and purchasing contacts for new hardware and software

Worked for a leading UK co-operative Internet services and solutions provider, my main duties and responsibilities included:• Wrote the provisioning system and ticketing systems used by the Company to automate the set-up of customer’s services and track support requests• Implemented the administration system used VISP customers to manage their own details and services• Involved in the migration of customer data from one VISP system to another on various occasions. This included the migration of a key charity.• Bespoke Internet Programming for customers using various HTML and Internet coding standards.• Management of hosted servers for key customers such as Christian Aid, Oxfam and Care International• Second line support duties for UNIX services including 24 hour on call

Working on a variety of Linux flavours developing mainly using LAMP technologies with some Perl and C programming.