At Defendesk, our mission is to help growth-focused organizations scale employee productivity with their growth. Too often technology systems hamper employee productivity as an organization grows. We align technology systems and processes to provide quantifiable employee productivity results.Responsibilities:- Exploring new technology solutions that help our clients see measurable employee productivity improvements.- Team management.Achievements:- Eliminated 75% of downtime for a manufacturing organization that resulted in a savings of over $150,000.- Implemented a technology solution for a professional organization that provided a 15% productivity increase across all employees.- Delivered a training solution for a law firm that led to a 20% productivity increase for its paralegals.

MISSION: To treat each client’s business as if it were our own by providing strategic direction and responsive service for technology issues & projects.Responsibilities:- Organizational vision and direction- New product offerings- Service consistency & qualityAchievements:- Shifted organization of 40 workers to fully remote work, without downtime, in under 48 hours.- Over 30 successful zero downtime server migrations.- Moved oil company to the cloud which achieved a 30% long term savings and provided 99.99% uptime reliability.

Created & sold diagnostic & repair software to individuals and computer repair technicians. Had customers in all 50 states and 25 countries.